WoodSpring Suites Cedar Park - Austin North

Staff was friendly. It is an extended stay property with people living there, which means it comes with specific smells, sounds, and critters. It is next to a busy road and a night club so weekend visits may have extra noise. Beds are not very comfy and it doesnt come with many complementary things. It does have a cute kitchen setup and nice updates to counters and floors. Nice for a cheap stay if you dont mind all the other things.

When I arrived, there was no one at front desk and the door to the hotel was locked. It was 3:00 in the afternoon. A Door Dasher was also waiting to be let in. Finally a man who was working at his lap and was obviously a guest opened the door. He was very put out and announced that he didn’t have all day to get up and open the door for people. He also stated that the hotel staff hadn’t been very attentive and didn’t seem to care when people came to the desk needing them. I rang the bell at the front desk but no one came. I saw some maids walk bb, who were on the other side of the locked double doors, and flagged them down. One came and opened the door. I then proceeded to ring the bell at the front desk and still no one came. Holding the door that would lock behind me, I asked a maid to get someone so I could check in. Finally the front desk worker appeared and said he was checking the rooms. Since I had a reservation, the check in process was quick and seamless, yet the start of it all was not pleasant.

I woke up to roaches at 3am. I was so mad. What kind of mess is this? I had to shake out my belongings pack them in my car and drive to ihop to eat and doze off between bites. I’ve never been in a situation like that before in my life.

Excellent service It was a great place with excellent help checking in and through out my stay. The location was great being out of the way but close to anything I needed.

Everything was adequate. Only complaint would be that restroom occasionally smelled of cigarette smoke

Lovely hotel The stay was fantastic. The location of the property was located right across the street from my event. The parking was plentiful and I felt safe at the property. The only con I have was the comfort of the mattress and the amount of pillows. Maybe the owner should consider a softer mattress and offering four pillows instead of two.