Citadines Cebu City

Great service great experience to us If I have another chance to visit Cebu, I will want to stay here again，thank you 🥰

Citadines Cebu is my family’s favorite accommodation in Cebu City. Different restaurants and supermatket on the ssne building. Taxi is very accessible. Clean room, with drinking water provided. Staff are all nice and you can feel the sincerity. Breakfast in Abaca is awesome! They elevated the taste of usual hotel buffet breakfast. Baked eggs, crispy bacon, pancakes, baked beans-must try -👌🏻

I recently stayed at this hotel and had a pleasant experience. The room was large and spacious, with a very comfortable bed that made for a great night's sleep. Although there was an air conditioner, it didn’t cool the room enough. The highlight of my stay was the friendly staff, who were always helpful and welcoming. Overall, it’s a solid choice for a relaxing getaway!

The hotel was nice and the breakfast was really good. The lady helped us check in early which was great, however when we needed to book a taxi they tried to charge us over 300% of the normal rate. I certainly advise looking elsewhere when booking taxis etc.

This is by far the worst experience I got from a Citadines hotel. And I have stayed across so many of its hotels. I booked for 3 pax and the check in staff said that I would still have to pay extra for an extra bed considering that I have booked for 3. And then finally she came to her senses and agreed to place an extra bed. And then the next day we went for breakfast and very rude staff refused to let us in stating that we only had breakfast for 2 pax instead of 3 which was contrary to my booking confirmation clearly stating breakfast for 3 pax. And then the following day, they refused us entry again stating that in their group chat we had zero breakfast provision. This was like 3 of the breakfast place staff including their supervisor/ manager. They were very rude. And so on our third and last day we just chose not to go to the breakfast to avoid further humiliation. This came very unexpected for a Citadines hotel. Also raised the issue of cleanliness. The room was not so clean on the first day.

verry nice hotel in the middle of Cebu city,when you walk outside you habe restaurant and 7/11 at the groundfloor of the appartment. walking distance from central Cebu city everything close to your stay. The breakfast is good and have choose,no Netflix that whas a little bit dissapointed the rest whas definitly good and will go back for sure