SureStay Plus by Best Western Cebu City
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cebu City

SureStay Plus by Best Western Cebu City

Danaque Building; Capitol Site, 6000 Cebu City, Cebu, Central Visayas, Philippines
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SureStay Plus by Best Western Cebu City is the perfect place to unwind after a day of travel or work.Show More
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hotel overview picture
Amenities
Restaurant
Private parkingFree
24-hour front desk
Luggage storage
Taxi booking service
Car rental
Wake-up call
Shuttle bus service
All Amenities
Property Description
SureStay Plus by Best Western Cebu City is the perfect place to unwind after a day of travel or work.
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4.0/5
Very Good
Nice and beautiful
All 75 Reviews
Surroundings
Landmarks: Cebu City Public Library
(230m)
Landmarks: Century Plaza Complex
(460m)
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Rooms

Guest Reviews

Services & Amenities

Policies

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box
6

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box
5

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box
5

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box
6

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box
4

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box
4

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box
4

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Guest Reviews

4/5
Very Good
75 reviews
Verified Reviews
  • Cleanliness4
  • Amenities3.9
  • Location3.9
  • Service4
Average for similar properties in Cebu City
Most Mentioned
AI Summary
Guests praise the friendly staff and exceptional service. They appreciate the comfortable, spacious rooms and convenient location near attractions and amenities. Cleanliness and facilities receive consistent positive feedback.
G‍e‍n‍e
November 19, 2024
Very disappointing. I booked a room with CITY VIEW. But nothing to see. Windows are shut and glazed. Its like a BUNKER. I had tokd the hotel and TRIP tgat i am claustrophobic and i cannot stay in a space without a view of outside. Worse is that the hotel cannot give me any room with kitchenette which i also need. Hotel just outrightly refuse/reject to refund the other 2 nights just because its non-refundable. I cannot refund the other 2 nights (i booked 3). Basically, i have no choice but use the room. I had anxiety attack with this situation.I called trip.com 5x. My issue is partially reaolved at about 11:30pm. Trip.com is also frustrating on handling this issue. I am the customer here who paid but the value i paid for was not provided. I dont have a choice but to stay over 1 night. My wife and child left this hotel the very next day and moved to another hotel nearby. This is below the BEST WESTERN standard. I hope someone checks this property. Location-hard to get a taxi/Grab. Not walkable to ho to the nearest. I used supermarket. Shower is clogged, bidet is flooding the flor. Minibar-only fridge.
R‍e‍s‍o‍n‍a‍n‍c‍e‍M‍i‍k‍i
October 15, 2024
They give you twin beds put together instead of king size. Breakfast not ready on time. Another incompetent hotel .
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 7, 2024
Great in general. Maybe breakfast could have more protein and less sugar. Even the bacon was sweet.
F‍u‍n‍g‍c‍h‍o‍i‍l‍a
August 26, 2024
Nice and beautiful
s‍s‍8‍8‍9‍5‍2‍7
March 31, 2024
The attitude of the hotel staff is so good that I have nothing to say. Especially these two guys, they tried their best to help me, a foreigner Handling sim cards Although there is only one type of shower and no shower head But the water pressure and temperature are stable! The room size is comfortable! I stayed for three days in total and the breakfast was slightly different every day. Food presentation is very Filipino
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 17, 2024
The location is about three kilometers away from several important scenic spots near the sea, and it is not particularly close. It's not as close as the introduction says, it's close to famous places like xx and can be reached on foot (their targets are massage parlors and the like). The entrance is very small, so it’s hard to get a taxi location. We can only book a reservation at the main entrance of a doctor’s university hospital opposite (almost every time, it’s very, very troublesome! Because this hospital also has an emergency entrance, etc., and the addresses with similar suffixes are too There are too many and it’s easy to choose the wrong one), but the last time I left for the airport in the morning, I was able to locate it. It was really confusing. The overall feeling is at the level of domestic Orange or Hanting (not as good as Orange Crystal), and the motorcycles on the road are very noisy, which is better after eleven o'clock. The sound insulation is very average, and the music prompts for swiping the card next door are very noisy when opening and closing the door. So resting before a red-eye flight is torture. The front desk was very polite and smiling all the time, and the morning call in the middle of the night was also on time. There was a shortage of paper and water in the room, and there was still a shortage of water for the next day. I had to ask for it every time, which was really troublesome... Overall, it was just average. I don’t know much about the overall consumption level of hotels in big cities in the Philippines. The price of more than 300 per day is comparable to that of an express hotel in a major domestic city. I only spent one day for indoor sightseeing after arriving on the island. One day for Cebu city attractions was enough.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 7, 2024
It's a new experience👍🤩
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 6, 2024
The room is not big but clean. I can’t find the hotel’s name when searching for a taxi on Grab, nor can I find it when I enter the address. The hotel door curtain is very small. Every time I leave the hotel or go back to find my location, I have to go to the Medical University opposite.
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Private parking is available At the hotel. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance.At the same time, please provide your flight information, proof of identification

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2023
  • Number of Rooms: 56
SureStay Plus by Best Western Cebu City is the perfect place to unwind after a day of travel or work.

Smoking is prohibited in all rooms.

This property is home to a restaurant.

The 24-hour front desk is available for you around the clock. This property also offers luggage storage, dry cleaning and laundry service (on-site).

A free parking lot is available at the property.

Frequently Asked Questions

What are the check-in and check-out times at SureStay Plus by Best Western Cebu City?

The check-in time at SureStay Plus by Best Western Cebu City is 15:00 and the check-out time is 12:00.

Does SureStay Plus by Best Western Cebu City have a swimming pool?

No, SureStay Plus by Best Western Cebu City doesn't have a pool.

Are pets allowed at SureStay Plus by Best Western Cebu City?

No, pets are not allowed at SureStay Plus by Best Western Cebu City.

Does SureStay Plus by Best Western Cebu City provide breakfast?

Yes, Guests staying at SureStay Plus by Best Western Cebu City can enjoy breakfast during their stay. Breakfast option(s): Continental.

How much does it cost to stay at SureStay Plus by Best Western Cebu City?

Prices at SureStay Plus by Best Western Cebu City are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for SureStay Plus by Best Western Cebu City?

The cancellation policy for SureStay Plus by Best Western Cebu City varies depending on the type of room and booking conditions.

Does SureStay Plus by Best Western Cebu City offer airport transfer services?

No, the SureStay Plus by Best Western Cebu City doesn't offer airport transfer services.

About This Property

Average Price FromIDR1191592
Hotel Star Rating3