Flamingo Resort Cat Ba

酒店環境好，服務不錯，但拖鞋不好，不習慣，房間熱水不熱，建議住海景房

酒店環境非常好，有私人沙灘，早餐是住過所有酒店中，菜品最豐富的，每年都會到吉婆島，每次都會選擇住這裏。

Loved everything about this hotel ! Super friendly staff, clean and big room, lovely onsen, beautiful pool and beaches just in front of the hotel and the best thing was the electric car from buildings to buildings always came fast, unlike some hotels we stayed at in Vietnam. Oh and breakfast was delish !

Basically beautiful Hotel and nice location. 3 buildings are connected with bridges and everywhere instagrammable spots. It can be confusing to find at the beginning the right restaurant or event at the 3 beaches or restaurants. The service in the restaurant in cat 2 17th Etage need to improve. First time i was sitting outside at the balcony. the staff saw me but nobody served me. Another day i went at the same restaurant first at the reception and told them i wanna order. I got an tablet with the menu and thats it. Me and another tablet were looking around to get service but again no one came after 12 min i left the restaurant and had dinner in the city. The pool bars are closed in 2 buildings and at building no. 2 there are only beer water and some lemon juice available. To get an coconut i had to go up to the 17th floor.

We enjoyed our hotel stay. The view from our hotel was fantastic. Unfortunately, the hotel itself looks a bit dated. The shower had no curtain, which is why there was a puddle on the bathroom floor after showering.

The room was amazing, the views from the balcony on 14th floor just stunning. There's a kitchen in the room, only for display as you will get fined for using even the microwave 😂 We had to ask for clean towels and water one day, because it had been forgotten when the room was made up. The hotel is HUGE so getting to and from the pool or open restaurant is a big trip, there's no way the kids could go anywhere on their own in this massive complex. The kids club is just a room, no club as such. The games in the kids club room are incredibly expensive so we didn't use at all. The view from the third building restaurant is amazing if you get there early enough to get a window seat. The breakfast buffet is ok. When it gets busy though, the food keeps running out. There was one! Coffee pot for probably 400 people so you have to run back and forth across this massive restaurant to check if it's been refilled. We had buffet lunch once, which was very poor. For 1.7M VND you don't even get water to drink but have to buy separately and there are not many options for kids to eat. Again, the food ran out so you had to walk up and down several times to check if it's been replaced and dodge the crowds on the way. Not a very nice experience. The hotel cannot help with bookings or suggestions for excursions unless you book their tours, which are wildly overpriced and few to choose from. Hotel pools were amazing for our kids! The stay was nice overall but we wouldn't go back to this hotel.