Aparthotel Centric

Aparthotel bastante nuevo y bien ubicado pero con muchas faltas sobretodo de limpieza y mantenimiento.

We had a lovely stay. The beds were amazing and the room incredibly quiet. It was a bit out of the center, but there are fab bus and metro links which we made full use off. It was our first time in Barcelona so we were a bit out of place but the staff helped us with a list of recomendations on the zone.

We stayed at this hotel 1 week and 1 night. We left the hotel after 1 week stay and came back for another night stay before our flight back home. During start of our stay AC was not working and we spent 2 night in hot rooms. After two days they finally fixed the AC and it became better. Rooms and bathroom are very small but considering its location it was manageable for family of four. But the worst came at our last night of stay. Right before checking in hotel manager told us that there has been a robbery and robbers have gained access to the safe room which is there in 4th floor next to the manager’s unit. This hotel does not have reception and manager stays there. We have left 4 of our luggage in the hotel to pick up on our last night stay. Robbers had opened our bags and stoled ＞$3k worth of brand bag/clothes/shoes. They knew exactly what they are after and they had enough time in the safe room to go through 4 bags and pock and chose what they want at 4:00 am in the morning with breaking into a locked safe room in 4th floor! This does not sound like a random robbery. We spent last night of our stay in the police station filing the claim but I don’t think they will do anything. Manager has promised us to file a claim with insurance and refund us the money for the stuff which we have lost. If he does, I will come back to this review and update but so far we have lost items with all the memories and this has ruined our vacation.