Blue Island Villa Caterina

An unforgettable experience. A perfect experience, the staff is trained, professional and impeccable in their attention to detail. The location is very well looked after, the view is spectacular. All the staff are very attentive to every single need of the guests, who are pampered impeccably. It was an unforgettable holiday.

I hired a car from Airport to this Hotel. Very hard to get too. Nothing like what it explains on the web-site, its very mis-leading. I saw this Villa on *********** and pictures and information on their web-site is VERY MISLEADING! Room was big but the bed was a standard double, with 2 separate bathrooms. 1. THERE IS NO CAR-PARKING (They stated on their web-site Car parking 2. HOTEL NOT BY BEACH/COAST 3. NO LIFTS, I HAD TO WALK UP SOME COBBLED STAIRS 4. NO SPA IN OPERATION 5. VERY VERY TINY OUTDOOR POOL (Nothing like stated on their website) 6. BEACH ACCESS - WE HAVE TO DRIVE OR WALK ALL THE WAY DOWN TOWARDS COAST. VERY LONG LONG DISTANCE. 7. MY BEDROOM JUNIOR DELUXE ROOM VIEW WAS OF A TRAIN GOING BY ON THE TRACK AND THE COAST/BEACH VERY AFAR IN THE DISTANCE 8. NO STAFF - NON ENGLISH SPEAKING (JUST 2 PEOPLE WHEN WE ARRIVED) 9. ABSOLUTE DEAD - NOTHING NEAR-BY (I came here in Tourist season April 2023) I booked Junior Deluxe Suite - NOTHING LIKE PICS. 10. BALCONY WAS DIRTY AND FULL OF LEAVES I decided that we can not stay here and we went to book the Grand Palladium Hotel all inclusive (Pool/Beach/Restaurants/Spa etc) for only €1500.00 for 6 nights. This villa charged me a whooping €3000.00. I would not of complained about the rate but this is not a Villa/Hotel 5 Star Boutique! I emailed them a complaint about this and I had somebody replied saying that they come back to me in 10 days. Its been 20 days and no response from the Hotel. I emailed them again 2 days ago, and today I received a long reply in ITALIAN which I do not understand! My trip to Sicily was a disaster, I will never return here again.