Hotel Cascia Ristorante

Utterly appalling service at the restaurant! This is not how you treat people! And this is absolutely not how you treat customers who want to leave their money at your business! 02 May 2025, around 2:00 PM lunchtime. We are a family of 2 adults and an 8-year-old child who was in a wheelchair at this time due to a twisted ankle. Sat down at the front patio to have something good to eat. The table was set for 6, but there was just another family on the other side having a meal with plenty of room for other customers. A middle-aged lady with dark hair came out after a few minutes and, with an attitude, divided the tables into 2. That was fine with us since we could manage around 1 table. She did not bring a menu and just left. We started to read the menu that was posted on the wall and chose our dishes, so i went inside looking for service. Inside, there were a few tables taken, and the guests were being served. After another 5 minutes, a younger employee came out and told us to leave because the restaurant is closed. No apology, no reason for lack of service, nothing. Just a very rude order to leave their place. Was it because we were Polish, or was it because we had a child in a wheelchair, or maybe both? Extremely bad experience that did not ruin our visit to Cascia. We drove to Assisi and had a fabulous service and a meal there. Avoid at all costs, as there are many places around that will treat you with respect! Italy is amazing!

Personale disponibilissimo e gentile, camere spaziose, posto auto e persino una piccola piscina... che altro chiedere?

Posizione ottima, abbiamo fatto mezza pensione, piatti abbondanti e ottimi. Il personale gentile e disponibile. Consigliato al 100% il santuario é molto vicino basta arrivare in piazza e prendere le scale mobili e si é arrivati al santuario di santa rita Un saluto a Sonia e Giuseppe e a tutto lo staff.