Hotel Suisse

半夜凌晨一點，門鎖產生聲響，打電話給他們，稱會過來處理，一個鐘頭後都沒有人本。今天零晨三個鐘頭，冇辦法入睡。 我已投訴並要求賠償，不知道他們如何處理，但我已經離開！

this is probably the worst hotel I've ever stayed in. The Hotel was short of most things, towels, tea spoons of all things, lack of competant staff you name it it didn't work. Breakfast was lacking in variety as was the bar. Not somewhere to spend time.

The hotel has got a good looking and all staff all over the hotel for all the services are very friendly and helpful. They try their best for guests to be comfortable. Rooms are clean and enough large however there some points that need to improve. The issue I founds are: - The shower head need to replaced - The bidet water pressure was low and directon of the water flow was not comfortable for washing. - Very poor or no internet signal in the room. - Lots of traffic noise from the outside - There is a time gap between collecting the used towels and dropping the new ones so there is no towel in the room for sometimes. - The bed sheets smell like second hand shop cloths but quite clean, would be better to change the detergent that used for washing the beddings. - The lights of the rooms could be more brighter. - There was no kettle and cups available in the room to make your own tea or coffee. - The fridge was not on upon arrival and did not get cold enough after turning it on. There was no basic drinks or snacks in the fridge. - The spoken languages are Arabic and French so their ability to help guests with english language is poor and difficult to make communication with staff. - The variaty of breakfast selection could be more. The system of preparing fried eggs could be improved with a larger fryer rather than using a small fry pan to prevent guest quoue for it, apart from these the quality of food and management of serving guests are excellent. My room service was just including the breakfast therefore am not able to provide any information about the lounch and dinner. The price of the rooms for month June was quit acceptable compare to the other hotels. I have been in suisse Hotel for a week and it was enjoyable in total. Thank you from all at suisse hootel and hope my review would be helpful to improve your services.