I stayed in Media Luna hostel in January. On my first night, I had a problem with a man in my dorm room so I went to the reception to ask for help. FIVE times I went to the reception and the man told me there was nothing he could do to help me and that I had to wait until around 10pm for the night manager to come and then he might be able to help me. As a young, solo female traveller I was feeling very upset and uncomfortable, the reception were no help at all so I decided to book a hotel room. As I was leaving for the hotel room, the night manager arrived and said that the man who I had a problem with would be kicked out of the hostel when he arrived back (at this point the man had gone out for the night). Luckily, I still went to the hotel room because when the man came back he was let in and, due to a member of staff telling a resident what was going on (as well as telling them my name and age which is confidential information), she began a fight and beat him to the point that he had to go to hospital. The police got involved and it was all quite a frightening experience. Therefore, I would really advise females travelling to Cartagena to avoid this hostel as you will not be given any help in these situations and they do not protect your private information.
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