Plum Serviced Apartments Carlton

還挺不錯的，服務業很好，房間也很大，前台是兩個國外的女生説的英語，不過我英語不好，也可以交流吧…… 總言衹就是還不錯啦，嗯。

There where nice under the fridge, disgusting and the dishwasher didn't work, it smelt like it had sat there with water in it for months. Disgusting and not even close to a premium room.

Beware of booking with this apartment complex! My experience was incredibly frustrating and unprofessional. On the morning of my booking, they suddenly tried to move me to the North Melbourne complex, much further from Melbourne CBD, citing an electric fault in the building I originally booked. This last-minute change caused immense stress as I had specifically chosen this location for an appointment. When I confronted the manager about this sudden change, they nonchalantly and all of a sudden assured me I could stay in the original building after all, contradicting their earlier insistence. This inconsistency raises serious concerns about their honesty and integrity. Moreover, the alternative complex they tried to move me to had abysmal reviews and was noticeably less well-maintained and cheaper. It felt like they were trying to push me to a lower-quality option under false pretenses, making up lies to get me to move to their other building. The way they handled the situation suggests an extreme lack of transparency disregard for customer satisfaction. I've also noticed the only 5 star reviews on google recently are from the same person, and sounds like the owner trying to make up for everyone else's negative reviews. Don't fall victim to this deceptive practice like Plum Serviced Apartments!