Guest Reviews of Hôtel le Parc - la Table de Franck Putelat
9.6/10
Amazing
55 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location9.6
Amenities9.6
Service9.6
Cleanliness9.6
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Positive reviews(40)
Reviews with photos/video(8)
andrewpT1076LJ
Stayed in Mar 2025
Couples
10.0/10
Outstanding
Posted on Apr 8, 2025
This is a seriously good hotel with amazing attention to detail - everything is thought out . The restaurant was a theatrical and superb experience . Wonderful presentation and service . Only slightly let down by two small details - wrong wine served as aperitif and wife given alcoholic petit four despite many statements that she does not drink alcohol .
Response from Property: Hello, We are pleased to know that you enjoyed your stay in our hotel! All our team is doing its best to make your experience a unique moment, at the hotel and at the restaurant. Waiting to welcoming you for your next trip in Carcassonne !
aquamermaid
Stayed in Jul 2024
Family
10.0/10
Outstanding
Posted on Aug 25, 2024
We were given room 4 on the 2nd floor. There is a large balcony, with dining table for 2 on one side and comfortable chairs on the other side, overlooking lush greenery. Very private yet you can feel the cold morning breeze. The bed was very comfortable with sockets beside the bed- a plus! The shower and lavatory is covered by a black sheath curtain- shower pressure was strong. Shampoo conditioner and liquid soap were heavenly. Free coffee capsules, and some treats from the refrigerator like olives etc. There was a welcome treat of delicious blackberries, breadsticks and some Apricot pastry- everything was delicious. There was also an evening treat of chocolate waffle - also very delicious. Free coffee capsules. Breakfast is a MUST! You won’t be disappointed. It’s just very good and so much. The sheep yogurt and blueberry yogurt were very good. Service was impressive, our waitress Anissa was very informative and served with a smile. I can’t wait for our Tuesday dinner - will make a review after.
6/26
Response from Property: Hello, We are pleased to know that you enjoyed your stay in our hotel ! All our team is doing its best to make your experience a unique moment, at the hotel and at the restaurant. We are happy to know that every detail of your stay was enjoyable. Waiting to welcoming you for your next trip in Carcassonne !
queribus
Stayed in Mar 2025
Couples
10.0/10
Outstanding
Posted on Apr 15, 2025
One of the best hotels I’ve ever stayed in. It was spotlessly clean, beautifully presented and so comfortable- truly luxurious. The stylish room was lovely and the terrace with a hot tub was fantastic. The room was quiet despite being small. Plenty of parking.
Response from Property: Hello, Thank you for your comment. We are delighted that you enjoyed all aspects of our establishment. It’s a pleasure to know that the room with the jacuzzi added something special to your experience. We would be happy to welcome you again for another enjoyable stay.
klindenbaum
Stayed in Mar 2025
Couples
10.0/10
Outstanding
Posted on Apr 10, 2025
Wonderful experience at the hotel and restaurant. The room was large and very well designed. The service was excellent. The breakfast is heavenly- even if you are not hungry get it! You are about a 10 minute walk to the medieval city and another 10 minutes to the Barbacane area and the Pont Vieux bridge for a panoramic view of the Old City.
Response from Property: Hello, We are glad to know that your stay was as pleasant as you expected ! All our team is doing its best to make your experience unique and unforgettable. Waiting to welcoming you for your next trip in Carcassonne !
katherinegA8555PE
Stayed in Aug 2024
Family
10.0/10
Outstanding
Posted on Sep 1, 2024
Welcome and evening pastries were quite delicious and adds a personal touch to our experience. All the staff were very welcoming and friendly. Our room was very comfortable and beautiful. Bed was very nice and airconditioning was perfect for the summer weather. The garden was very relaxing and the breakfast spread was delicious. Highly recommend to stay here especially when eating dinner at Le Table de Franck Putelat since you can go to your room and relax after having one of the best dinner experience of your life.
6/8
Response from Property: Hello, We are glad to know that your stay was as pleasant as you expected in every detail ! All our team is doing its best to make your experience unique and unforgettable. Waiting to welcoming you for your next trip in Carcassonne !
Happiness67717505498
Stayed in Aug 2024
Couples
10.0/10
Outstanding
Posted on Sep 1, 2024
Beautiful boutique hotel. Friendly staff, hands on service and only 7 rooms so you are well looked after. Our room suite with jacuzzi was exceptional. We had dinner one night at Le Frank Putelat restaurant. Lovely food, some dishes were a bit suspect but overall very good. Not cheap as you would expect from this type of restaurant. A fantastic experience overall and the hotel is recommended. Just 15 minute walk in to the City. Good location.
Response from Property: Hello, We are pleased to know that you enjoyed your stay in our hotel ! All our team is doing its best to make your experience a unique moment, at the hotel and at the restaurant. Waiting to welcoming you for your next trip in Carcassonne !
lynnc835
Stayed in Jun 2024
Couples
10.0/10
Outstanding
Posted on Jul 12, 2024
From the moment we arrived we we treated with top class service. Every detail was perfect. The bed was incredibly comfortable. The hospitality was wonderful. A welcome drink on arrival too. A little treat before bed left on the side table was a thoughtful gesture too.
Response from Property: Hello, We are pleased to know that you enjoyed your stay in our hotel ! All our team is doing its best to make your experience a unique moment, at the hotel and at the restaurant. Waiting to welcoming you for your next trip in Carcassonne !
CeliaE7
Stayed in Sep 2024
Couples
10.0/10
Outstanding
Posted on Oct 1, 2024
Really lovely room; welcome drink and snack, balcony with chairs/table; quiet location but only a 10-15 minute walk into the walled city of Carcassone. Comfortable bed and shower / bathroom. Large room with sofa and TV that turned from living area to bed. Beautifully decorated.
Response from Property: Hello, We are pleased to know that you enjoyed your stay in our hotel ! All our team is doing its best to make your experience a unique moment, at the hotel and at the restaurant. Waiting to welcoming you for your next trip in Carcassonne !
Margaret G
Stayed in Aug 2024
Couples
10.0/10
Outstanding
Posted on Sep 16, 2024
Every year we celebrate the end of our summer in France with an overnight at Hotel Le Parc Franck Putelat and do the big menu in the restaurant. We always feel extremely pampered. The room is luxurious, and the little touches are always a delight. The breakfast is also a special treat.
Response from Property: Hello, We are glad to know that your stay was as pleasant as you expected, as always ! All our team is doing its best to make your experience unique and unforgettable. Waiting to welcoming you for your next trip in Carcassonne !
Tom S
Stayed in Aug 2024
Couples
10.0/10
Outstanding
Posted on Sep 13, 2024
Such a unique experience. The staff is utmost precessional, catering to our preferences. The rooms are open, contemporary and the patio is zen like and tranquil. The restaraunt is a once in a lifetime memory. Multi coursed and great blend of flavours, always new. The local ingredients are delectable, especially the cheeses. The restaurant staff were patient to accommodate and extremely informative of each dish, culminating with a meeting at the end of the meal with the chef! Prepare of a gastronomical feast of three plus hours!
Response from Property: Hello, We are pleased to know that you enjoyed your stay in our establishment in every detail ! All our team is doing its best to make your experience a unique moment, at the hotel and at the restaurant. Waiting to welcoming you for your next trip in Carcassonne !
Simon C
Stayed in Jul 2024
Couples
10.0/10
Outstanding
Posted on Aug 31, 2024
Lovely room with courtyard terrace which was amazing to enjoy the delicious breakfast. 10 minutes walk into the mediaeval city so perfectly situated just out of the tourist centre. Great welcome from the staff, overall a very pleasant stay.
Response from Property: Hello, We are pleased to know that you enjoyed your stay in our hotel ! All our team is doing its best to make your experience a unique moment, at the hotel and at the restaurant. Waiting to welcoming you for your next trip in Carcassonne !
Guest User
Stayed in Feb 2024
Other
10.0/10
Outstanding
Posted on Mar 1, 2024
We stayed at this hotel because of the restaurant, only one day, so we didn’t have high expectations but it was a perfect experience! Marie was extremely gentle and helpful welcoming us. Our room was in the ground floor near the reception, which I usually don’t like, but I have nothing to complain about because it’s not a busy hotel. The room was extremely clean and spacious. The bed and shower were very comfortable. I believe it was the accessible room (#2). There was a small patio where we had breakfast the following morning, which was outstanding! You can order exactly what you want to eat and the time using their app. Check in is at 4pm and checkout 12pm. Our room didn’t have a jacuzzi, and when I checked their website, it was the same price as what we paid for 1 stay (around 300 euros). I wish I had the option for an upgrade when we checked in.
Response from Property: Dear Madam, Thank you for your wonderful sharing on your experience in our hotel. All our team is doing its best to make you enjoy your stay from start to finish. We are glad to know you enjoyed your room (the one you had was a deluxe room adapted to disabled people). When it is possible, it is always a pleasure for us to upgrade our guests in one of our junior suites. However, our rooms with jacuzzi are special ones so we invite you to book one of them to enjoy your private hot tub on the terrace next time. The prices are different according to the period and the occupation, so it might be interesting to have this type of room compared to the classic ones. Waiting to welcoming you for a next trip in Carcassonne !
Bryony F
Stayed in Jul 2024
Business travelers
10.0/10
Outstanding
Posted on Aug 26, 2024
The staff were incredible friendly and they couldn’t be more helpful. The bed was very comfortable and the room was very clean. The welcome snacks were a lovley touch. The deco was classy. The only thing was the restaurant was closed on the duration of our stay Monday and Tuesday, which was a shame because it would be great to have that experience. Maybe next time.
Response from Property: Hello, We are glad to know that your stay was as pleasant as you expected ! All our team is doing its best to make your experience unique and unforgettable. Indeed, the restaurant is closed every Sunday and Monday. I hope you will adapt your dates for your next trip in Carcassonne to taste the restaurant !
haydne2019
Stayed in Jul 2024
Family
10.0/10
Outstanding
Posted on Aug 19, 2024
Great stay , super location , didn’t use the restaurant but the hotel was lovely,, staff were great and is a quiet location tucked away but still within walking distance of the old town , had a junior suite which was very convenient for the family
Response from Property: Hello, We are glad to know that your stay was as pleasant as you expected ! All our team is doing its best to make your experience unique and unforgettable. Waiting to welcoming you for your next trip in Carcassonne !
Stephanie G
Stayed in Jun 2024
Family
10.0/10
Outstanding
Posted on Jul 27, 2024
Simply perfect ;-) from the room decoration to the always smiling and professional staff, everything was spotless and amazing. The room is spacious with a beautiful outdoor space, breakfast delivered in your room is a must. You can order was you wish for breakfast which is delicious. The room with the spa is to try as you can see the stars at night from your hot water spa, very relaxing. Of course I would also recommend to have dinner at the Table of Franck Putelat at the hotel, and also a lunch or dinner at the Brasserie 4 temps in Carcassonne itself.
Response from Property: Hello, We are pleased to know that you enjoyed your stay in our hotel, from the room to the restaurant through the services ! All our team is doing its best to make your experience a unique moment, at the hotel and at the restaurant. Waiting to welcoming you for your next trip in Carcassonne !