La Paris Estate

A really warm welcome awaits you! We were made to feel very special when we arrived by the front of house host, Ashleen. Our room was wonderful - very clean/peaceful/tucked away! The styling of this resort is perfect - minimal meets industrial and the decor of the rooms was very contemporary. We dined in the restaurant on the first night and met the most wonderful waitress, YOLANDA who was so warm and engaging - she really was the best part about our stay here! We were greeted personally by YOLANDA again for breakfast the following morning which added a really personal touch to our stay. She is genuinely interested in the customer and offered an exceptional standard of customer service! It was however very disappointing to learn that the restaurant is not open every night. The location of this estate is SO remote that it seems crazy that you would not offer catering on site every day. We were +25mins drive (at least) outside of Franschhoek and transport was expensive. I would expect you to offer a complimentary shuttle service to and from the town to make staying here more attractive. The quality of the food and service in the restaurant when it was open was exceptional! We had one wonderful evening meal and two great breakfasts but we cannot forgive the restaurant not being open on a Saturday evening. This seems crazy and I question the business decision behind this - forcing your guests OUT when surely you should be encouraging them to eat IN, on site. Unless this changes, we would seriously have to consider returning. Overall, the estate has tremendous potential - a lot of which is not being explored! There is so much wasted space that could easily be turned into more accommodation which would in turn give you the covers for opening your restaurant - it’s a no brainer!