Savoy Hotel & Spa - Preferred Hotels & Resorts

Newish hotel with a very positive attitude and good facilities.Beach club 10mins walk or hourly shuttle, for beach, lunch, refreshments and changing. Very good onsite pool and recreational facilities. It is the first Italian hotel that I have been to where an ongoing wedding is not intrusive to guests. The bedrooms were clean and tactfully well serviced . There is are formal and informal restaurants and plenty of choice locally although a taxi is required.

The hotel is a wedding venue and should not be sold as a package holiday. When the weddings are on you become invisible to staff. The hotel is taken over completely by the wedding. Some Staff are disorganised, and have a blazza attitude.My husband called down to the reception and asked for room service. He was put through to the bar, a few feet away. Nobody answered. Reception asked him to call back . You should have taken the order and walked the short distance with it ! It's not as though you were busy!. When we finally go through to place an order, the older guy in the bar, actually argued with my husband that the dish he wanted on the menu ( octopus) wasn't available for room service! My husband had to go down and show him. Which then caused a scene as he continued to argue with my husband! Not good . MARCO if you are reading this, you made our holiday! You really are a diamond. Good luck with everything! The beach is not open until 1 st May. Neither was the pool, no sunbeds, no pool bar, no toilets. We had to ask. They did put a few beds out and opened up the toilets. But that was it. The hotel is in the middle of nowhere. So warned.Sorrento is about a two hour drive. This hotel is not in that area. Jet2 miss sold. There are no tea or coffee making in the rooms. Which I found odd for a 5* Breakfast was amazing. However getting moved from a beautiful terrace to being placed in the bar when there are no weddings is not acceptable! Along with the fountains being switched off and the spa closed !

Amazing resort. Clean and tidy. Very top notch service. Staff was courteous and friendly. Wished we had booked to stay longer. Would definitely go back