Hampton Inn Canon City

The place was obviously understaffed. At 3:00 check in we had to call a number on the desk to get someone to check us in. There were no towels, soap or drinking glasses in the room. A broken down office chair was pushed in a corner. At breakfast, there were no coffee cups the coffee was only luke warm, and had to be drunk with the plastic water cups we received the night prior. There were no forks and had to eat eggs with a spoon. Definitely, not what I expect from a Hampton Inn.

Lack of towels and soap. The towels we did have were thin & rough. Bathroom needs more lighting. Breakfast was small, not enough to feed guests. Stag was unfriendly except for when we checked in, she was nice.

Upon check in there was one person working at the front desk and she was also doing laundry, vacuuming. When we got in our room there were no towels so went back to desk and she had to get them out of the dryer. She was very nice and apologized because they did not have enough help. Sheets did not fit the bed and were dingy. The shower was missing the shampoo pump bottle and was told they were out so no shampoo at all. The bar soap was a joke it was so smalll. This was a handicapped accessible room and there were 2 hand held shower devices and they both came on. Couldn't regulate to just get one to work. The shower was too big so water ended up going all over the floor wilhich was an accident waiting to happen. I have been disabled for years now so have learned to watch out oor I could have ended up on the slippery floor. Both mornings there was no breakfast because the staff said there was no food to prepare because the management quit buying food and supplies for the hotel. Felt bad for the employees because of the situation. Some even said they were looking for other employment because they heard the owner was going to sell. Employees were nice but dressed very unprofessional in hoodies and jeans. I traveled for 30 years with my job and stayed at many Hampton Inns so was so shocked at this hotel.