Premier Inn Cannock South

I have stayed at Cannock multiple times & never had a problem but this time when I checked in your hotel on Friday to be greeted by a lady in the desk to which was rude, she has no manners at all, I asked about booking a table for the restaurant as I know weekend probably busy all I go was you could buy I wouldn't as the food isn't the best, bad advertisement a member of staff slating them to a paying guest. Then I asked her where my rooms & all I got was her pointing to a door & said that door follow signs, I think this member needs to be re-trained in customer service.

Excellent clean and comfty rooms, on arrival I was greeted by Beverly who was really friendly and helpful, if visiting Cannock you can’t go wrong for a nice cheap comfortable stay, bed is really comfortable and tea and coffee available in the room also

Second visit and it doesn't disappoint. Whilst they are a little anal on the 3pm check-in the staff are professional and pleasant. The room, whilst small is fine too and sleep is mostly guaranteed with good black out curtains etc. Perfect for the Beefeater opposite. Overall a great venue.

Beverly at reception was kind, courteous and very informative, in my opinion she went the extra mile to make our stay memorable and enjoyable, I'd give her 10 out of 10. The room was impeccably clean and the quietness made for a great sleep,waking up refreshed.

Bev the receptionist was amazing on arrival, made me feel very welcomed & safe, nice to be greeted by somebody so kind. Check in was really easy, no problems at all. Room was really clean & tidy, had everything you’d need in there, bed was comfy and bath was lovely.

This is a very tired looking site. The rooms are smaller than any other site that I have stayed at. My room was very musty and Bev went out of her way to switch rooms just before she finished her shift. Both rooms were very lean and well presented. The bed was so comfortable that I had ordered one for home. The bar area has seen better days and would make a great period film location. Restaurant staff at dinner and at breakfast were extremely helpful and offered a high level of service. Meal deal is such good value for money. It's the staff that make the difference to this run-down site. Without them, it wouldn't survive.