Relais Il Canalicchio Country Resort & Spa

Bellissima location, strategico per visitare i dintorni todi deruta ecc..stanza comoda funzionale e spaziosa , staff gentile competente e disponibile ristorante ottimo colazione ottim ci torneremo volentieri

Had the pleasure of spending a night here whilst house hunting in the area. Very welcoming, friendly staff and such a beautiful location up in the Umbrian hills. We had a garden terrace room which at sun down, had the best views to die for. A couple of Negronis on the terrace and then dinner in the restaurant. Best cinghiale Raghu and the smoothest bottle of Chianti. Very charismatic setting and location and topped by a good night’s sleep! Only fault was the Luke warm and tired shower fittings. Other than that, 100% recommended!

This relais has a magical setting, high up on the hill and the building is an original 500-600 year old town that they have converted into a castle full of rooms and seperate apartments. We stayed only one night with our two young children in a classic room and it was very comfortable. We were shown a superior room that was just beautiful and spacious with a lovely Juliet window looking over the castle piazza. We only chose the classic as it had an upgraded air conditioner on a 36 degree day otherwise we would have loved to stay in the superior. The price is exceptionally reasonable, of course the rooms are not contemporary as they are decorated more old fashioned to fit in with the aesthetic of the castle. Hubby and the kids had a marvellous swim in the lovely pool that overlooks a view beyond unbelievable, while I watched with a few lovely vinos the bar had on offer. Breakfast has plenty to choose from and is also on the terrace with this picturesque view. Staff were friendly at all times. Check in and check out were easy. You definitely need a car to get here. We would love to come back next time for a few more days to enjoy the castle and area more.

We planned our wedding at the Relais il Canalicchio with close family and friends. Overall, we had a very pleasant experience, very clean rooms, good breakfast, good options at the restaurant, lovely 360 views. Francesca thoughtfully helped us plan our wedding taking care of all the requests we had and helping with menu, flowers, music. She was very nice to have a couple of videocalls with us prior to the wedding in order to meet and discuss all the details. She even helped us with flowers, music etc. The rooms were lovely, the terraces had a great view, the tower room was also nice, only we had a bit of bad luck as the night prior to the wedding there was a big thunderstorm that caused a minor flood in the tower room which led to an electrical power failure and caused a delay in the wedding schedule. The staff was very friendly, especially one of the waiters named Hamza who was really cool and tried to accommodate all our requests, despite his superior, a woman named Sandra, who did not want to serve us after midnight and was rude to us repeatedly, even though we did not make any disturbance. Would recommend booking a couple of days here for your special event or for a retreat get-away.

Be very careful! On approaching the property we wondered what we were letting ourselves into. The car park was overgrown and the place was deserted. Reception were particularly unhelpful...restaurant closed at 2pm and even though we arrived just before that time, there qA no offer of food or room service. We had prebooked a meal for 7.30pm (in January!) only to be told that they had a block booking, the restaurant did not open til 8pm and even then we would have to come along after 9pm and choose from a set menu that was for the block booking. Booked a Country Superior Dependance. The room was terrible. It was clean but it was sparse and barren compared to the web pictures. The sofa was stained and ripped and the terrace was dressed with 2 half empty tubs...the hotel later explained due to the weather albeit no other hotel on our trip had such issues. The living room would challenge anyone's idea of comfort. We requested a room change but could only be offered a similarly uninspiring room without a balcony..but the promise that we could change the next day. On reflection we decided not to stay. Reception then tried to offer other rooms albeit they had earlier said we had seen the one available. Reception, after a prolonged call with the hotel director, insisted on a 2 night no show cancellation charge notwithstanding that we had shown up and the hotel had been unable to offer the accommodation booked as described on its website. Despite numerous exchanges since, the hotel insists on keeping its 2 days payment. Frankly they need the money to put some furniture and feeling into the room that we were offered. Just compare the pics! As I say...this is the only hotel I have ever walked away from.

Spent a week here and absolutely loved every moment. I would highly recommend this property and destination. Best time to visit would be late May and early June before the crowds and heat. Just exquisite views of the country side and not far from Florence for a day trip. Will definitely visit again!