The Copper Hotel, SureStay Collection by Best Western

The staff was very friendly and helpful. The property was old and looked it. The Wifi only worked near the lobby, so I couldn't work on my computer in my room. That was a big problem.

The hotel policies are somewhat ridiculous and the price you pay for this hotel is well beyond the quality. I have stayed at Motel 6’s with the same quality for better prices.

The room was very clean. The sheets were very white. Everything was perfect. I do recommend.

My stay at The Copper Hotel, SureStay Collection by Best Western in Camp Verde, AZ, was nothing short of a nightmare. This property has issues that make it not just uncomfortable but downright unsafe, Accessing the second floor requires climbing steep steps—14 from one side of the building and 21 from another—without any flat resting areas. While I’m not certain about Arizona’s building codes, this design seems to violate regulations in many U.S. states and poses a significant hazard. The hotel’s condition is unacceptable. The office furniture and the interior—including the rooms—was outdated and unclean. Worst of all, the building allows unauthorized access through a second entryway. Noise was constant throughout the night, coming from neighboring rooms, the refrigerator, and plumbing. Around 3:00 AM, I was awakened by someone persistently knocking on a nearby door—at least eight times. When I opened my door to investigate, I noticed a young girl wandering the hallway. Disturbances continued with loud partying from other rooms. The staff added to the unpleasant experience. The morning front desk attendant was dishonest, shortchanging me by $3 during a transaction. Adding insult to injury, I checked into another hotel the following day, which was cleaner, more modern, and charged nearly half the price of The Copper Hotel. Overall, I urge federal and state agencies to inspect this property and consider enforcing a demolition order.

For one night it was ok. Nice staff and service. Some repairs need to be done, stubbed toe on tile in bathroom where transition was missing from floor. Hair in tub. Beds worn.

They advertised having indoor heated pool, and jacu, but neither were accessible. That was the main reason for my stay.