OK - so our circumstances were unusual as we couldn't leave the hotel, but hospitality is hospitality. Bottom line - they didn't look after us. The staff are indeed lovely but on one day they had a complete melt down in the restaurant, for breakfast and dinner. Specifically - for us the breakfast was a disappointment. All designed not to employ someone in the kitchen in the morning. Nothing available or offered for lunch but the supermarket in Rye was fantastic. We bought ice as nothing was topped up in the room. The garden area attached to our room was lovely. No safe. Tiny shower and mould on the lining of the curtains. Couldn't use the hairdryer sitting down as the mirror only showed shoulders It's difficult to write. If things had gone better initially we wouldn't have noticed the mould for example. We felt very let down. We will write a separate review of Harry's restaurant, which was excellent. We went on to a far nicer hotel. At £550 a night - you are having a laugh.
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