Hotel dekat Carburn Park, Calgary

Although I checked in early in the morning, they arranged the room for me, which was very helpful. The location is also very convenient, near the downtown train station.

Show that you care! The hotel is new, beautiful and well located. The breakfast room is impressive with its size, tall ceilings, views and terrace. The breakfast itself is great with its variety, including waffles and a delicious South Asian(?) vegetable stew each day. The suites are large and well equipped, and the bed comfortable. Now if only the staff could treat customers a bit better. We paid $30 for underground parking, which was important to us because we got an upgraded rental car and were liable for it. On the second day, the garage was completely full, with more cars entering the garage - thanks to a broken capacity indicator that permanently shows 208 spaces. Staff basically blamed it on the fact that the garage is a private facility unrelated to the hotel. They sent us to two nearby surface lots. One was only available till 8:00 at a cost of $22.52. The second one was a dirt field. 1. I don’t care whose lot it is. You sold me access to it at an extortionate price and did not mention any other options, implicitly endorsing it. 2. Don’t sell more spaces than you have, especially at that price. 3. Know and explain options. Don’t direct your customers to a lot that only sells space till 8:00 for over 3 times the price as the next lot. You are wasting my time. Then at 4:00 am, we were woken up by a loud motor noise coming from the fridge. We had to move it and unplug it (it’s a full size fridge, not a hotel fridge). The clerk’s reaction? “Sorry about that, I’ll tell maintenance.” We had one night parking taken off the bill. No consideration for the hassle both from the parking and the fridge. You can do better. Better policies, better communication and a bit more generosity. Overall, not a good experience.

The front desk was very nice and I saw her in a happy mood the whole day. The room is clean and tidy, with a wide view outside the window. Breakfast is a collaboration with the restaurant on the first floor, a Western-style set meal, which is unique and delicious.

The hotel is old, the location is convenient to walk to the downtown. Few restaurants around the hotel but the convenience shop downstairs only open few hours. The room is average so not too big. Our water was not hot enough so the manager changed another room for us, so the issue resolved on spot, thank you so much. Overall experience was good.

The hotel service was great. Staff were nice. The environment was clean. Only thing to improve is the lack of toothbrushing package and slippers.

I have stayed here more than once, Gray Eagle Hotel is as good as ever, and the Chinese food and buffet are beyond expectations. I strongly recommend everyone to stay here!

The hotel was a great choice. It is close to the airport and the fairly close to the downtown. The room is wide and includes amenities as described when booking. The bathroom is wide too. Cleaning is done on a daily basis, if requested. We tried the breakfast and would preferred if it included a wider variety of options (cheese options for example, olive, vegetables as cucumber and tomatoes).

Amazing hotel! Super comfy, clean and new. 15min drive to calgary airport, under $100 a night for 2 queen beds at level 8 with unblocked view. Best we could find in the area. Wish there was a hot tub though! Restaurant below had fantastic food and service. Only less than satisfied part was the check in process - pretty troublesome to have to provide hardcopy ID, hardcopy credit card with name that matches your ID (debit not accepted) for incidentals. Will be better if they could use the card which was used to prepay the hotel room.

So nice to stay at a hotel that has somewhere to eat right in the hotel, after a long flight. Highly recommend it and will definitely stay there again!

The whole experience was average. the service was good. on first day we got the water bottles in the room but the other day there is no water bottles. and food we didn't get there as the restaurant is under renovation and we took take outs and had in our room.