Smy Tahona Fuerteventura

Hotel was nice in a decent location and staff were very friendly. Food was nice not loads of choice but enough. All inclusive was well worth the money

I invited on the holiday a person who became drunk and violent. This was unexpected and scary for me as I was also with my 9 year old autistic son. I was hesitant but I asked reception at 4 am to be moved because I could not cope with the situation anymore. My son couldn't be at peace either. The way the security man and the director responded was immediate and efficient. They have dealt with drunk and violent men that abuse the all inclusive and their holiday partners too. I was moved to another room temporarily for the night and then I was back in our room when the other guest was removed from the premises. The staff at the bar were so good to me. I mention here Ivis, her husband Leicer, Mario, Iona and Antonio, as they were so hard working and always kind to us even the bar manager Carlos who was the loveliest person to talk to. I felt supported and not alone for the rest of the week even if I had a heartbreak. I also want to thank Rosa at the restaurant for allowing my autistic son to take food out from the buffet when he didn't want to go in. The chef Juan (Cuban ex professor) was also very kind and friendly, made sure to let me know what was going to be on the menu so I could plan my meals with my son. There was a cleaning lady who went above and beyond, not only cleaning but also supporting me emotionally when she saw me cry after the traumatic experience. Her name is Liliana. I haven't met such an honest and loving woman who made me feel at home even though we were strangers. Everyone was so amazing I left tips for all of them. I highly recommend this resort, location is perfect near everything, and it feels so familiar as everyone is friendly and the resort is quite small so I felt close to everybody. The entertainment was great fun, my favourite was playing water polo with other guests, and Leo the entertainment manager who is Dominican is a whole vibe by himself. I also thought the lifeguard was nice, Ruben, he was very attentive. I am 100% coming back.

The pictures are not what they seem on the on the beach website. The reception on entry is bright but is worn and shabby, much like the rest of the hotel. We had 2 rooms , one up stairs and one grou d floor next to the pool. Everything in the rooms is really basic , worn and dirty. The beds are clean and comfortable and liked we had a totally separate livining area. The bathroom had a bad smell of sewage on our last day , which got pretty strong. I am pleased we were only there a few days. The food was fine. Good choice but not gluten free friendly at all, which proved quite challenging. I lived on rice , salad and what ever meat option there was. The staff were all lovely, friendly and helpful. Shout out to Luis. The pool area is nice and clean and had no issues getting a sun bed. Its in a great location , with plenty to see and do around the area. Only issue is the public transport is not reliable, so will need to book excursions which can be costly. I actually got used to how the room was etc and would probably stay again if it was updated.