Bungalows Castillo Club Lake

Fuerta 1* Where to start, located a bit of a walk from any of the bars and restaurants, youll find yourself in your room eventually, the rooms are poorly designed so you cant have your window open in your room because when open, it opens onto a walkway with everyone walking past. Theres no aircon at all and the fan they give you at reception is weak and just blows the warm air round the room. The shower was okay however everytime you used it the bath would clog up with dirt and hair thats not yours (im certain on this, im bald) The seat in the livingroom area (if you can call it that) is covered in a almost plastic material you’ll stick to. Wifi is really poor too so dont plan to use that. No room service & hit and miss if at reception you get a towel, and even then the ‘fresh’ towels come with stains on The only good part is the pool was a decent size with plenty of sunbeds. The kitchen also comes fully equipped for a self catering stay.

Just came home from a weeks stay ...rooms were basic but clean and spacious...beds were comfy...all self catering amenities were provided ...pool areas were very clean and complex was tidy ...no complaints had a great holiday...lots of bars restaurants and beach within 10 minute walk or 3€ in a taxi ...whats not to like...

Apt clean and well equipped house keeping staff going about but no clean towels bed not changed bought bin bags and toilet roll and cleaned myself but overall not bad for the price. Pool was clean went bed and breakfast and it was fine. Nearby shops and bars.

Okay, this place isn't the ultimate best. But I had to keep bearing in mind that the two of us got 2 weeks, with flights, including two 20kg bags, in the middle of January for about £760. This was frankly a couple of hundred quid cheaper than anywhere else I could find in the Canaries. That is quite simply stonkingly cheap! I've seen a real mix of reviews about this place, some great and some horrendous. And I came to the conclusion, that as per usual, the truth lies in the middle. So what did we like? We stayed in room 64 and it was south facing, the same as the majority, from what I saw, which meant the front got the sun all day. That suits us perfectly, as although we'd normally go onto the balcony, so you can just sit outside the room and sunbathe with a drink in hand. The room itself was perfectly adequate, with a cooker, microwave, kettle etc. I'm not quite sure if all the utensils were there, but we ate and cooked simple food and managed fine. A hairdyer was fitted in the bathroom. Everything worked okay, although, the front door had dropped fractionally, meaning it rubbed on the floor and we couldn't lock it until we learnt the knack of lifting the handle slightly at the same time as turning the key. We saw plenty of maintenance men around, so I'm sure if I'd actually got round to mentioning it it would have been repaired. I meant to report it as I checked out, but I forgot. The room was pleasantly large, with a large sofa/bed, a table and chairs, a sideboard and a TV, where the only British channel was Sky news. The beds were comfortable and there was adequate storage in the bedroom, which also had a safe. The bathroom was fine, with plentiful hot water and a nice shower. Nothing to compain about and overall the accommodation was perfectly adequate. The surrounding area was nothing to complain about and the pool area looked very pleasant, with sunbeds available at times, although we only really saw it while walking through. Again, it looked well maintained, to us. There's a small bar near the pool area and had a free pool table. There was no music blaring and it's all very relaxed. Which reminds me, it's very much a mixed demographic, with people of all ages, although I don't recall seeing and young children. And what didn't we like? Well, I've seen a smell mentioned a few times and I have to admit, there was in our room. It's hard to describe, but it didn't smell unpleasant and it quite frankly disappeared a couple of minutes after you walked in, because you quickly got used to it. I think I need to emphasise here, that it didn't smell unclean. If I had to guess, it's the smell of years old wood resin, which makes sense, because there's a lot of wood in the rooms. I'll emphasise again, it's not rotting wood or anything like that. It's just, well, an odd smell. If you're the sort who gets wound up easily and expects pleasant aromas, this place won't be for you. It's a small one, but the missus felt that the table was too large

Honest review The rooms : clean and tidy a little tired but they are starting to renovate them. No air con was a big problem for me, I did struggle at night and too much of a wuss to sleep with windows open for fear of cockroaches. Bar : all the drinks you would expect from AI and enjoyable not too strong so it’s like paint ******** Restaurant: your not going to starve if you come with no money, but the choice is limited and is not the most appealing. Like I said you get what you pay for ! Area: supermarket and bars close by to eat out or buy food to cook in your room. Beach: beautiful beach and harbour to the left - to the right more beautiful beach and some waste land where there are some chipmunks. The beach is a walk 20 mins down hill so back hill back up, try pick a cloudy day for your walks. Pool: three pools the one where the restaurant is, is the only AI bar. Remember a lot of guests are self catering so no need for all the pools to have AI bar. Always got a sun-bed. No entertainment for children which seems a shame and nothing going on in the evening. All in all a pleasant week away we for what we paid for and more even if we ate our more than we normally would at an all inclusive

Stayed here few years ago best complex up that area at that time so worth paying a little extra for a little get sway so decided to rebook in November for my birthday. OMG what a dump!!!. We had one cup, no forks, (had to buy some from shop!) 2spoons, 1butter knife. No toaster, no plates, oven not working, no blanket only thin sheet only 2towels!. Partner had to drink his coffee out of gravy boat! This was reported to reception on day we checked in….still not had any….waste of time. Gave up, bless a couple by us gave us a couple of plates & a cup. The were peoples bags of rubbish left on corners no bins outside to put them in. There were fag ends all over the gravel in front of our terrace. Room not cleaned once or given clean towels. No plugs in sink or bath. Again had to buy some. Can’t comment on pool as we didn’t think it would be clean didn’t want to stay in complex….filthy. I know you get what you pay for and we aren’t snobs as long as it’s clean. but I can I honestly say from when we stayed before it has gone down the in dumps, never again. I feel sorry for people who had kids with them