Hilton Cairo Heliopolis Hotel

Ulasan Hilton Cairo Heliopolis Hotel

Hilton Cairo Heliopolis Hotel

El-Orouba, Sheraton Al Matar, El Nozha, Cairo Governorate, El Nozha, Cairo, Cairo Governorate, EgyptLihat Detail Hotel
Hilton Cairo Heliopolis Hotel
Hilton Cairo Heliopolis HotelHilton Cairo Heliopolis HotelHilton Cairo Heliopolis Hotel
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Hilton Cairo Heliopolis Hotel

8.4/10
Very Good
174 ulasan
Ulasan terverifikasi
Location8.6
Amenities8.2
Service8.3
Cleanliness8.4
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All reviews(174)
Positive reviews(160)
Reviews with photos/video(38)
Close to airport(18)
Easy to get around(16)
Convenient location(16)
Delicious breakfast(13)
Classy environment(10)
Perfect for business trips(9)
Great swimming pool(8)
Many amenities(5)
Negative reviews(14)
M.Meg
King Room Non smoking
Check-in Feb 2025
Business travelers
30 ulasan
10.0/10
Outstanding
Diposting pada 3 Apr 2025
Nice hotel, nice location, friendly staff, breakfast is wonderfully
Tanggapan dari Properti: On behalf of the entire team at Hilton Cairo Heliopolis, a big ‘Thank You’ for your fantastic review. We appreciate the time taken to provide us with your feedback. It’s our pleasure to be at your service and to ensure that every guest is treated to experience the best hospitality service when staying with us.We cannot wait to welcome you back to Hilton Cairo Heliopolis! Kind regards,Hilton Cairo Heliopolis Management
Guest User
King Room Non smoking
Check-in Des 2024
Couples
1 ulasan
4.7/10
Diposting pada 13 Mar 2025
Hotel staff broke into the room in the morning without permissions, didn’t even knock the door. Horrible experience
Tanggapan dari Properti: Thank you very much for your time providing us with your feedback. Allow us to express our sincere apology for your unpleasant experience with us. We have shared your feedback with our concerned departments and management team for their investigation.We must ensure every guest gets to experience the best we have to offer and we have well noted your concerns for future reference. Should you have any further remarks, please do not hesitate to contact us. Kind regards,Hilton Cairo Heliopolis Management
Shatha Al-Hmoud
King Room Non smoking
Check-in Mei 2024
Travel with friends
5 ulasan
10.0/10
Outstanding
Diposting pada 2 Jul 2024
It was my first visit to the Hotel in Cairo, and it was an amazing one! The location is convenient, close to the airport and away from the busy area, yet its easy to move around the city because of its centralized location.. Attractions are 20 minutes away by car from it, and this timing is very normal in Cairo due to heavy traffic around... The staff were super, the service was more than amazing, the breakfast varieties were super and very delicious, the pool is clean and staff were super friendly and they always accommodated our requests. The receptionists all of them were great! I cannot find on mistake with their services to be honest... everyone was happy smiling and super helpful! I'm defiantly coming again to this place! I wish you all the best and keep the service amazing always!
Guest User
Executive King Room Non Smoking
Check-in Jan 2025
Other
1 ulasan
10.0/10
Outstanding
Diposting pada 15 Feb 2025
I had a great time, honeymoon, The staff has great ethics. I’m really appreciated
Tanggapan dari Properti: It’s our honour and privilege to receive your positive feedback. Allow us to express our gratitude and sincerity for the time you have spent with us. We will make sure to share your review with our team members and management team.It’s with pleasure to welcome you back to Hilton Cairo Heliopolis, and thank you very much for your lovely review.Kind regards,Hilton Cairo Heliopolis Management
Ahmed Hussein Mahmoud
Accessible King Room Non smoking
Check-in Jan 2025
Business travelers
13 ulasan
8.5/10
Very Good
Diposting pada 5 Apr 2025
Good with a nice restaurants inside , but the reception operators not helpful
Tanggapan dari Properti: Allow us to express our sincere apology for your unpleasant experience with us. We have noted down your concerns and remarks, and have shared them with our management team for their reference. We are currently looking into your case with our concerned departments to ensure a better experience next time. Please rest assured we treat every unpleasant feedback with utmost care and concern, and we hope we can compensate your experience with a much better one once you visit us again.Kind regards,Hilton Cairo Heliopolis Management
Franz
Accessible King Room Non smoking
Check-in Okt 2024
Business travelers
12 ulasan
4.5/10
Diposting pada 16 Jan 2025
Rooms are old or not well maintained. Waiting forever to check-in, even no guests are around because men have their chit-chat with check-in lady. No daily room service.
Tanggapan dari Properti: Thank you very much for your time providing us with your feedback. Allow us to express our sincere apology for your unpleasant experience with us. We have shared your feedback with our concerned departments and management team for their investigation.We must ensure every guest gets to experience the best we have to offer and we have well noted your concerns for future reference. Should you have any further remarks, please do not hesitate to contact us. Kind regards,Hilton Cairo Heliopolis Management
OVRCMNG
Twin Room Non smoking
Check-in Okt 2024
Couples
172 ulasan
8.0/10
Very Good
Diposting pada 2 Des 2024
friendly staff Cool location highly recommended One more thing OK internet speed
Tanggapan dari Properti: It’s our honour and privilege to receive your positive feedback. Allow us to express our gratitude and sincerity for the time you have spent with us. We will make sure to share your review with our team members and management team.It’s with pleasure to welcome you back to Hilton Cairo Heliopolis, and thank you very much for your lovely review.Kind regards,Hilton Cairo Heliopolis Management
Guest User
King Room Non smoking
Check-in Des 2024
Solo travelers
1 ulasan
9.0/10
Great
Diposting pada 3 Feb 2025
Very good hotel with lots of facilities. Loved the live music!
Tanggapan dari Properti: Thank you very much for your time providing us with your feedback and rating. We are very delighted to be a part of your wonderful and memorable experience. It’s always our pleasure to be at your service. We’ll make sure to share your feedback with our management team and concerned departments.We look forward to welcoming you back to Hilton Cairo Heliopolis!Kind regards,Hilton Cairo Heliopolis Management
Mohammad Al Shamali
Accessible King Room Non smoking
Check-in Mar 2025
Business travelers
5 ulasan
8.0/10
Very Good
Diposting pada 23 Apr 2025
Easy access to the airport and sounding area
Guest User
Twin Room Non smoking
Check-in Mar 2024
Family
2 ulasan
8.5/10
Very Good
Diposting pada 6 Apr 2024
Room facilities are old but the room is clean. The Crabtree & Evelyn shower gel, shampoo and conditioner are different with other Hilton I stayed. Breakfast is nice and they provide delicious local style food.
Guest User
King Room Non smoking
Check-in Sep 2023
Business travelers
37 ulasan
10.0/10
Outstanding
Diposting pada 6 Okt 2023
Very wonderful, best service, best hotel in Cairo. I am happy with living here! Very safety too..
Guest User
King Room Non smoking
Check-in Okt 2024
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 9 Nov 2024
Excellent service and comfortable bed
Tanggapan dari Properti: Thank you very much for recommending Hilton Cairo Heliopolis and its facilities. It’s our pleasure to be at your service and to ensure that every guest is treated to experience the best hospitality service when staying with us.We have shared your feedback with our team members, and we thank you once again for the great review. On behalf of the entire team, we look forward to welcoming you back!Kind regards,Hilton Cairo Heliopolis Management
Yuliia
Accessible King Room Non smoking
Check-in Jun 2024
Family
10 ulasan
10.0/10
Outstanding
Diposting pada 3 Jul 2024
We enjoy pool a lot and there was lovely hurts in the garden
Guest User
King Room Non smoking
Check-in Jun 2024
Solo travelers
9 ulasan
10.0/10
Outstanding
Diposting pada 4 Agt 2024
Exceptional experience would recommend
Guest User
King Room
Check-in Jan 2024
Business travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 3 Feb 2024
Reception is very good! Good choice for business and Tour.