Kempinski Nile Hotel Cairo

Ulasan Kempinski Nile Hotel Cairo

Kempinski Nile Hotel Cairo

12 Ahmed Ragheb, Qasr El Nil, Cairo Governorate, Qasr El Nil, Cairo, Cairo Governorate, 11519, EgyptLihat Detail Hotel
Kempinski Nile Hotel Cairo
Kempinski Nile Hotel CairoKempinski Nile Hotel CairoKempinski Nile Hotel Cairo
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Kempinski Nile Hotel Cairo

8.7/10
Very Good
76 ulasan
Ulasan terverifikasi
Location8.7
Amenities8.4
Service8.9
Cleanliness9.0
Filter berdasarkan:
Urutkan berdasarkan:
All reviews(76)
Positive reviews(71)
Reviews with photos/video(21)
Friendly staff(18)
Awesome stay(13)
Delicious breakfast(13)
Clean and tidy(7)
Loved the view(7)
Negative reviews(5)
Guest User
Madina Deluxe King Room
Check-in Mar 2024
Couples
2 ulasan
9.5/10
Amazing
Diposting pada 17 Apr 2024
It was great experience, rooms are clean service is fast.. It was perfect
Tanggapan dari Properti: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Yi Kei
Madina Deluxe King Room
Check-in Jun 2023
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 10 Agt 2023
Friendly staff. Clean hotel. Beautiful atmosphere inside and outside around that part of the city. Will definitely come back to Kempinski if travelled to Cairo again.
Tanggapan dari Properti: Dear valued guest, Greetings from the city of Pharaohs, thank you for choosing our hotel for your stay in Cairo. We are most grateful for your positive feedback and look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager, Kempinski Nile Hotel.
En-chan
Deluxe King Room With Nile View
Check-in Jul 2023
Family
1 ulasan
9.5/10
Amazing
Diposting pada 19 Agt 2023
Splendid stay at this hotel. The view of the Nile from the rooftop pool was breathtaking. We were very satisfied with the variety of dishes served at the breakfast buffet. Location is in proximity to the Egyptian Museum and convenient.
Tanggapan dari Properti: Dear valued guest, Greetings from the city of the Pharaohs, thank you for choosing our hotel for your stay in Cairo. We are most grateful for your positive feedback and look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Philippe H. Charraudeau, General Manager, Kempinski Nile Hotel.
Anonymous User
Nile Superior Room
Check-in Jan 2023
Solo travelers
1 ulasan
2.0/10
Diposting pada 5 Feb 2023
It’s the worst hotel I have stayed in, I don’t recommended to anyone. It’s expensive and not worth it I booked a Nile view and this should be the Nile view
Tanggapan dari Properti: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for bringing your concerns to our attention. Allow us to apologize for any inconviences occurred during your stay, We have noted your comment and proper action will be taken towards it, once again please accept our sincerest apologies. We hope that we have the opportunity to welcome you back soon for an improved experience at Kempinski Nile Hotel as we promise you a better experience upon your next visit. Warm regards, Henri Ruiz, General Manager
Guest User
Madina Deluxe King Room
Check-in Mar 2023
Travel with friends
6 ulasan
7.0/10
Diposting pada 18 Apr 2023
If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a "suspicious" item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt.
Tanggapan dari Properti: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for bringing your concerns to our attention. Allow us to apologize for any inconviences occurred during your stay, We have noted your comment and proper action will be taken towards it, once again please accept our sincerest apologies. We hope that we have the opportunity to welcome you back soon for an improved experience at Kempinski Nile Hotel as we promise you a better experience upon your next visit. Warm regards, Henri Ruiz, General Manager
Dr.Amal
Nile Deluxe Room
Check-in Okt 2022
Family
1 ulasan
8.5/10
Very Good
Diposting pada 29 Nov 2022
Some terrible at the beginning
F.Carlos De Oro P R
Madina Superior Room
Check-in Des 2022
Couples
3 ulasan
9.5/10
Amazing
Diposting pada 5 Feb 2023
Really exceptional hotel, with a pleasant and efficient service ( specialy Nasher, boss flour 8) a very good restaurant and s wonderful jazz bar with direct excellent music . Nice swinging pool
Tanggapan dari Properti: Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for taking the time to share your valuable feedback. It was a pleasure having you at our hotel in Cairo. We are looking forward to welcoming you back to Kempinski Nile Hotel for another memorable stay. Warm regards, Henri Ruiz, General Manager, Kempinski Nile Hotel.
sami
Madina Deluxe King Room
Check-in Nov 2023
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 23 Des 2023
Everything was perfect
Tanggapan dari Properti: Dear Mr Sami, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Guest User
Madina Superior Room
Check-in Nov 2023
Family
19 ulasan
10.0/10
Outstanding
Diposting pada 20 Des 2023
Simply excellent
Tanggapan dari Properti: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Kana
Madina Deluxe Twin Room
Check-in Mar 2024
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 10 Mei 2024
very good
Tanggapan dari Properti: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Tang-tony
Madina Deluxe King Room
Check-in Agt 2024
Solo travelers
19 ulasan
10.0/10
Outstanding
Diposting pada 2 Okt 2024
Located in Cairo's affluent Garden City district, Kempinski Nile Hotel offers luxurious accommodation on the banks of the Nile River. It features a wellness centre and a rooftop swimming pool. Free Wi-Fi, HD LCD satellite TV and a minibar with free Coca-Cola are provided in each room at Kempinski. For guests' comfort, the hotel offers butler and concierge services and a pillow menu. Kempinski's full-service spa and wellness centre features a free hot tub, steam room and sauna. Guests can enjoy a professional massage and cool off with a dip in the outdoor pool on the hotel's rooftop. Kempinski Nile Hotel has a variety of restaurants and bars, including Osmanly, which serves Ottoman cuisine, Blue, which serves Italian cuisine and Jazz Bar, located on the 10th floor.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Guest User
Madina Deluxe King Room
Check-in Feb 2025
Travel with friends
7 ulasan
7.2/10
Diposting pada 26 Mar 2025
I don't know why it is so expensive. The facilities are old. The environment is similar to Sheraton, but the interior facilities and decoration of Sheraton are better.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear valued guest, Greetings from Kempinski Nile Hotel, First, I would like to thank you for your valuable feedback. While I wish you had a better experience, it is feedback like yours we that will help us improve as we always aim to deliver exceptional guest experience. Regrettably, I noticed that you experienced some inconveniences during your stay with us, which I would like to sincerely apologize for. Rest assured that your comments have been shared with the departments concerned so that retraining can be conducted to avoid the same mistakes. Thank you again for sharing your feedback. Despite your negative memories, we relish the opportunity of welcoming you back soon to demonstrate the quality of service that we are so well-known for. Warm regards, Henri Ruiz, General Manager
Zhuqiang | To B CGO
Madina Deluxe King Room
Check-in Jul 2024
Couples
28 ulasan
10.0/10
Outstanding
Diposting pada 23 Sep 2024
The location is very good, and it takes only 7 or 8 minutes to walk to the Egyptian National Museum. The breakfast is invincible, everything is delicious, but I haven't tried Egyptian food haha. Then there is the service. As long as you frown a little, they will come over and ask if you need any help. It's amazing, I give it a thumbs up!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Ditiaoyoukexiaozhang
Madina Deluxe King Room
Check-in Des 2024
Family
56 ulasan
10.0/10
Outstanding
Diposting pada 11 Apr 2025
The service is in line with Kempinski's usual standards, from the front desk to the porters, they are all very enthusiastic. Although I booked a single room, the front desk was still very enthusiastic to add a bed. The only drawback is that the entrance of the hotel is not very grand
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear valued guest, Greetings from Kempinski Nile Hotel, Thank you for choosing our hotel for your stay in Cairo. We thank you for taking the time to share your feedback with us. We look forward to welcoming you back to Kempinski Nile Hotel in the near future. Warm regards, Henri Ruiz, General Manager
Guest User
Madina Deluxe Twin Room
Check-in Nov 2024
Family
9 ulasan
8.0/10
Very Good
Diposting pada 16 Des 2024
The room is OK. Compared with the Hilton next door, the front door feels small and does not have the style of a star hotel. The Turkish food in the restaurant tastes very good, I recommend trying it. The atmosphere of the bar on the 10th floor is good, the scenery is beautiful, and the service is good, but smoking is allowed in the bar, and there is a strong smell of cigarettes. The gym is average, with simple facilities. There was wifi in the gym on the first day, but not on the second day. I asked the waiter and he told me that there was no wifi in the gym, which made me confused. The breakfast variety tends to be Middle Eastern, and it is quite satisfactory.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear valued guest, Greetings from Kempinski Nile Hotel, First, I would like to thank you for your valuable feedback. While I wish you had a better experience, it is feedback like yours we that will help us improve as we always aim to deliver exceptional guest experience. Regrettably, I noticed that you experienced some inconveniences during your stay with us, which I would like to sincerely apologize for. Rest assured that your comments have been shared with the departments concerned so that retraining can be conducted to avoid the same mistakes. Thank you again for sharing your feedback. Despite your negative memories, we relish the opportunity of welcoming you back soon to demonstrate the quality of service that we are so well-known for. Warm regards, Henri Ruiz, General Manager