Penginapan Steigenberger di Kairo

Check-in lancar dan pelayan hotel sangat membantu. Saya menginap di sini selama satu malam, pindah ke Luxor malam berikutnya, dan menginap di sini lagi keesokan harinya. Saya pikir respons meja depan sempurna. Namun, dua poin berikutnya mengecewakan. 1) Pada hari pertama, saya memiliki tempat tidur berukuran queen seperti yang saya minta, tetapi linen yang digunakan sangat buruk. Seperti terlihat pada foto terlampir, spreinya sudah usang dan bertumpuk, sehingga setiap kali saya menggerakkan kaki saya merasa seperti terjepit dan jujur ​​saja, sangat tidak nyaman. 2) Lain kali saya kembali, saya berada di kamar twin meskipun saya telah memesan tempat tidur ukuran queen. Seprainya baik-baik saja. Saya pikir mereka mungkin memperbaikinya, tetapi kedua kali saya check in di malam hari, saya membiarkannya apa adanya. Namun, menurut saya orang yang merapikan tempat tidur seharusnya menyarankan kepada pihak hotel agar linennya diganti.

We stayed for 2 nights to celebrate my husbands birthday. The location is perfect for visiting the Pyramids/GEM. The reception staff were lovely upon checking in and it was a lovely surprise to see they had decorated our room and also provided a birthday cake for my husband. The room had a great view of the pyramids. The downside was the cleanliness of our room, I don’t think it had been hoovered as there was a lot of rubbish on the floor and the bathroom/toilet had some stains. The TV remote was not working but a quick call to housekeeping solved that which we appreciated. The room service was really good as was the breakfast buffet. I would recommend staying here for the hospitality and location of the hotel however, hope they improve their cleanliness.