Cairns Queens Court

Biayanya sekitar A$26 dengan taksi dari bandara. Itu sedikit lebih mahal di malam hari. Tidak ada taksi, jadi Anda dapat meminta staf hotel untuk memanggilkan taksi untuk Anda. Ruangan itu relatif besar dan bersih. Ada masalah dengan tekanan air di kamar mandi yang lemah dan kamar mandi tidak berhenti membuat kesalahan, tetapi mereka berhasil memperbaikinya. Handuknya diganti. Dibutuhkan sekitar 30 menit berjalan kaki ke pusat kota, jadi saya berjalan ke sana setiap hari. Jika waktu check-out Anda di luar jam tersebut, terdapat tempat untuk menaruh kunci kamar di kotak surat, jadi jangan khawatir. (Saya menyesal karena saya check out sehari sebelumnya tanpa menyadarinya)

Menginap dengan sangat menyenangkan di Cairns Queen Court! Semua stafnya sangat ramah. Mereka selalu berusaha sebaik mungkin untuk menjawab pertanyaan kami dan memberikan saran untuk perencanaan perjalanan kami! Namun, berhati-hatilah dengan petugas kebersihan di pagi hari (sekitar pukul 06.30) jika Anda ingin tidur lebih lama~ Secara keseluruhan, saya senang menginap di sana dan sangat bersenang-senang di Cairns!

My daughter left her soft plush in room, staff were helpful and we are happy to stay at the connecting rooms in Queens Court.

Room was ready early which was great. The room was very neat and clean and the staff were very helpful. I also swam in the pool which was so clean. I will definitely return

It's very clean and tidy. The room was quite comfortable and had all the necessary items, such as soap, shampoo, toilet paper, towels, etc. It's located four blocks from the beach.

Queens Court Motel was a very mediocre place to stay. AVOID this place by all means for the following reasons: 1) They double dip. By this I mean my stay was all paid for by my booking agent, as confirmed on entry and the lady at reception took my card details, she said “only for incidentals”. No mention of other payment or them not receiving the booking payment was stated but on the day of departure they took full payment without my authorisation for the 4 days even though it was already paid for. When I went to reception to challenge this girl at reception said they had not received any payment. RUBBISH!!! I asked to double check which she said she will and after a few seconds regurgitated that they had not received any payment. I showed her confirmation from Trip.com but she did not accept this. SO I asked for receipt of the double payment taken today for my record and left as I gained the opinion that it was pointless dealing with her anymore. She stated that if Trip.com had actually paid them the hotel would process a refund. Subsequently I spent a great deal of time of the next couple of days dealing with Trip.com to get my money back. Trip.com finally confirmed that Queens Court Motel had been paid and they would refund me the amount they took from me. After a day or so I found the hotel refund me but less 10.5 $ so I approached Trip.com. Again after a lengthy discussion I was told that the hotel said the refunded amount was less due to exchange rate which is pure nonsense as I could clearly see the refunded amount in local currency on my card transaction. SO I kept of challenging Trip.com who eventually compensated me for my loss but I made it clear to them that what this hotel did is tantamount to attempting fraud – hence BEWARE and stay clear of this place. 2) Some of the staff at reception are very dismissive, non-caring and impertinent in their attitude and definitely not customer facing. 3) Breakfast was delayed by over 30 minutes one morning, resulting in some people running out of time to make their flight or tour, but no apologies were made. Their continental breakfast consisted of cereals, tea/coffee, pancakes, and tetra pack juice – NO Fruits. 4) The facilities in the shared area on the ground floor were sparse and in adequate. Rooms were not serviced on Sunday. 5) The bathroom was basically a wet room. After a shower the whole place was soaking wet.