201 Lake Street

This was our second visit. Can’t wait till next year. Our room was lovely, the facilities in it were spot on and the king size bed bed was super comfortable. The bathroom is huge with a shower and separate bath, if that’s your thing. The pool is huge and very well maintained. Free parking and the location was perfect. Suzi and her staff are very friendly and accommodating. This is a quiet and pleasant family style hotel. Thanks again Ted & Corinne

Great place to stay. I had a large suite room with lovely bathroom with bath tub. Did find the mattress to be a bit firm for my liking. The location is a good 17 min walk to waterfront and can be a bit much if walking during hot months. Pool was lovely but could have done with a bit more greenery and sun umbrellas around the pool area. Overall parts looked a bit tired, but generally a tidy clean place to stay.

Friendly staff, nice apartments, central location. Clean. Fair bit of traffic noise and old noisy ducted air con but other than that pretty good. I would consider staying there again. Secure off street parking.

Stay away!!! Overall, it’s the two worst things for any accommodation: 1) an old and terrible mattress where you wake up with a sore back, and 2) a dirty environment where you can find cockroaches and ants, and loud noises! We stayed in apartment 4 for three nights. Never again. The bed is extremely uncomfortable and I woke up with a sore back for the first time in my life. We didn’t notice this at first, but the queen bed is actually two twin beds joined together. One of the two mattresses is indented and sinks in as soon as you law down, so it’s very hard and uncomfortable. The pillows are also old and flattened out, with a huge indentation. There’s screaming kids in the pool, when we’re trying to go to bed. I had to step outside and ask the parents to please keep it down and i understand the pool closes at 10, but the room is not soundproof and we can hear everything in the hallway, including the activity in the pool, the recycling bins being used, and suitcases rolling on the floor. Also, the internet is terribly slow and I’m not even able to post a picture or have a proper call with my family. But all that is very small compared to what happened this morning. When we woke up to catch our tour, we were brushing our teeth in the bathroom and we saw a *big cockroach* on the bathroom floor. It was so horrible and absolutely not what we expected for a $500 stay. We’re now having to look at every single part of the floor where we step, where we put our bags, our toiletries, our food, our pillows, our faces, everywhere. It’s so so unpleasant. When I brought it up to Suzi, she apologized but said it’s common to see them in the tropics. While that might be true, I lived in the tropics for 16 years and not once did I see a cockroach inside. They live outside and only come inside when there’s filth and opportunity. A consistent fumigation schedule with synthetic chemicals or with organic deterrents would prevent them from coming into the apartments. And even simpler, how about getting a plastic strip for beneath the front door? It would deter pests and also control the noise. Now, inside the shower there’s black mold everywhere: black mold on the walls, mold on the floor, mold on the caulking, mold near the shower drain, and mold on the grout. Mold doesn’t just appear overnight. It takes weeks or even months to create an environment. So it shows that the shower hasn’t been properly cleaned in who knows how much time. A simple scrub with Zep or lemon with sodium bicarbonate would get rid of this and prevent it through regular cleaning. The hair dryer was full of yuck, grime, and dirty. We decided not to use it, not only because of the filth, but also because it stunk whenever you turned it on. On our second morning, we found lots ants crawling on the kitchen table, the kitchen counters, and the coffee table in front of the couch. The lobby also had a very bizarre smell, at first I thought it was vinegar and that they used organic products for cleaning

I arrive to find the owner meeting me at the door with a welcoming smile. After a little bit a saw to my horror that I was in a "twin" code for single bed. He then explained he called the travel agent three times to find out if this was a mistake. With no response he just went a single male traveller would want a king bed and promptly changed the booking prior to my arrival. Service like that will mean this is my hotel of choice when working in Cairns

Nice little apartment complex set A couple of blocks back from the start of the esplanade. If you don’t mind walking to the esplanade and restaurants and are looking for something that suits a family and budget, then this is the place. About 15-20 minutes from the strip of restaurants and pubs, add on another 5-10 for the marina where all the tours depart from. Service was great and very friendly. We had a 2 BR interconnecting apartment, which suited our family of 4 really well. The kids utilised the pool most days, although the design of it, with only one lap lane of any depth made it difficult for them to play in. On arrival the apartment had been cleaned, but we still found an old pair of bathers and empty beer can inside…we saw the amusement in this, but probably stops me giving it a 5 rating. Location is on a roundabout, which was okay most of the time, but can get a little busy some mornings at peak hour. Overall we enjoyed our stay here and would recommend it to other families too.