Ulasan Pullman Cairns International

Tanggapan dari Properti: Dear Cobin,Thank you for your positive feedback regarding our convenient location and the excellent service provided by our staff. We truly appreciate your kind words and hope to welcome you back soon for another enjoyable stay.Warm regards,Scott GrantGeneral Manager

Tanggapan dari Properti: Zeell,Thank you for your kind feedback! I’m thrilled to hear that your stay was excellent and that you enjoyed the convenience of our location within walking distance to great restaurants. We look forward to welcoming you back to Pullman Cairns International for another fantastic stay. Warm regards, Scott Grant General Manager Pullman Cairns International

Tanggapan dari Properti: Dear Guest, Thank you for sharing your feedback. I’m sorry to hear about the delays in housekeeping and the absence of drinking water during your stay. This does not reflect the level of service we strive to provide, and I regret any inconvenience this caused. We are reviewing our processes to ensure timely room servicing and that all amenities are consistently provided for our guests. Your feedback is important and helps us identify areas where we can improve. I hope we have the opportunity to welcome you back and provide a more seamless experience in the future. Warm regards, Scott Grant General Manager Pullman Cairns International

Tanggapan dari Properti: Thank you for taking the time to share your feedback about your stay at Pullman Cairns International. We're glad to hear that you found our staff friendly and the breakfast spread to your liking, and that our location met your needs beautifully.However, we are genuinely sorry to hear about the issues you encountered with the condition of your room. The problems with the shower curtain, carpet, bed sheets, and outdated furnishings are not up to our usual standards, and we apologize for the discomfort this caused during your stay.We are in the process of updating our rooms and facilities to better serve our guests, and your comments have been forwarded to our housekeeping and maintenance teams to address these specific concerns promptly.We appreciate your understanding that while our location is advantageous, the comfort and satisfaction of our guests are of utmost importance. We hope to have the opportunity to welcome you back in the future, where we can demonstrate our commitment to improvement and provide you with a stay that fully meets your expectations.Warm regards,Scott Grant General Manager Pullman Cairns International

Tanggapan dari Properti: Dear Love travel Girl,Thank you so much for taking the time to share your feedback with us. We truly appreciate your recommendation and are delighted to hear that you enjoyed your stay at Pullman Cairns International.We're thrilled to know that you found the room clean and appreciated the amazing sea view. It's wonderful to hear that our location, especially its proximity to the skydiving and diving meet-up points, added to the convenience of your stay. We understand the importance of accessibility to nearby attractions.Your kind words about our friendly and helpful staff are truly appreciated. We strive to provide excellent service, and it's rewarding to know that our efforts contributed to making your stay enjoyable.Regarding the room design, we understand the importance of providing accommodations that meet varying preferences. We offer a choice between our Classic and Refurbished rooms, each designed to offer a unique charm with breathtaking views of both City Mountain and Cairns Harbour.Our Classic rooms showcase classic Italian design, while the Refurbished rooms feature custom design elements and modern furnishings inspired by the rich history of the Cairns region. We believe this variety allows our guests to tailor their experience based on individual preferences.Should your travels bring you back to Cairns, we would be honored to welcome you once again to Pullman Cairns International. Thank you for choosing us for your stay, and we look forward to the pleasure of serving you again in the future. Sincerely,ChintyaGuest Experience Manager

Tanggapan dari Properti: Thank you for your wonderful review! We are delighted to hear that you had an excellent stay at Pullman Cairns International Hotel. Your positive feedback is greatly appreciated.We are committed to providing exceptional experiences, and it's always rewarding to know that our efforts have made your stay special. We look forward to welcoming you back on your next visit.Warm regards,ChintyaGuest Experience Manager

Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay with us, and we are delighted to hear that you had a really comfortable stay. We appreciate your feedback regarding the digital clock in room 906, and we will ensure that the time is reset promptly. It's fantastic to know that you found the breakfast incredible. We strive to provide a memorable and enjoyable stay for our guests.If you ever find yourself in the area again, we would be honored to welcome you back.Warm regards,Scott GrantGeneral ManagerPullman Cairns International

Tanggapan dari Properti: Dear Ke, Thank you for your feedback! I’m delighted to hear that you enjoyed our convenient location and appreciated the good service provided by our team. We look forward to welcoming you back to Pullman Cairns International for another enjoyable stay. Warm regards, Scott Grant General Manager Pullman Cairns International

Tanggapan dari Properti: Dear guest, thank you for your evaluation of Pullman Cairns International. We are glad to know that you are satisfied with our facilities, hygiene, environment and services. We will continue to work hard to provide you and all our guests with a better experience. We look forward to welcoming you again in the future! Best regards, Scott Grant General Manager Pullman Cairns International

Tanggapan dari Properti: Thank you for sharing your feedback with us. We appreciate your positive comments about the hotel. However, we apologize for any inconvenience caused by the inefficient housekeeping. Your feedback is valuable, and we will address this issue to ensure a better experience for our guests in the future.We hope to have the opportunity to welcome you back and provide an improved stay.Warm regards,Scott GrantGeneral ManagerPullman Cairns International

Tanggapan dari Properti: Thank you very much for your wonderful review! We are delighted to hear that your stay at Pullman Cairns International was fantastic. We greatly appreciate your valuable feedback.We are committed to providing exceptional experiences, and it's always rewarding to know that your stay has been made special. We look forward to your next visit.Warm regards,ChintyaGuest Experience Manager

Tanggapan dari Properti: Dear Gary Sangha,Thank you for taking the time to tell us about your experience at the Pullman Cairns International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Your feedback is invaluable and helps us enhance our services. I will definitely share your comments with our team as we're dedicated to improving our services based on your input. We genuinely hope to have the opportunity to make your future visits more pleasant and enjoyable.Sincerely,ChintyaGuest Experience Manager

Tanggapan dari Properti: Thank you for sharing your feedback with us. We appreciate your insights, and I apologize for any inconvenience you experienced during your stay. Your comments are valuable as we continuously strive to improve our services.Warm regards,Scott GrantGeneral ManagerPullman Cairns International

Tanggapan dari Properti: Dear guest, thank you for your feedback. We are very sorry about your concerns about the bedding and damp conditions in the room. Regarding the room conditions, we have 200 newly renovated Superior Rejuvenated rooms and recommend that you consider these room types for your future stays. Best regards,Scott GrantGeneral Manager