Premier Inn Caernarfon

It was a good stay

很不錯，房間挺大很乾凈

Took the family up to Caernarfon this weekend just been, a great treat for all and we were welcomed by the cheerful staff. We asked for recommendations on sights & food nearby and were given plenty. Overall we would come back again, and we couldn't ask for more!

The good stuff is the staff, always friendly and ready to help. The beds, lovely nights sleep each night of our stay. Location is superb to be able to go off exploring the mountains, the resorts and, of course, the castles. More good stuff is The Harbour restaurant for good service and decent food at reasonable prices. Blue Light Card accepted. The uh uh stuff. WiFi poor quality and signal strength. Some areas of the hotel and restaurant need a bit of touching in. However, value for money is excellent.

Room smelled of dirty mop, particularly the bathroom. Nearly asked for new room but it was 10pm when I checked in, so late to be having to sort this out, plus I thought that all rooms probably smelled the same as it was unlikely that the mop had been changed between cleaning the rooms. The soap dispenser near the sink was rusty and dirty. Why only one measly bath towel and one small hand towel? Just penny pinching. Why, in a nearly empty hotel would you put a guest next to a corridor door that opened and closed with every other guest? The heating was not very effective and did not heat the rooms properly or quickly. It was very cold when I arrived and cold until well into the early hours. Why, oh why, in this day and age was there only a single plug socket and on only one side of the bed? Completely inadequate. The free wifi is clearly designed to be poor enough to make you have to pay for the upgrade in order to watch the tv. It wouldn’t even let me look at the news on my phone. So disappointed in my stay. I have always thought of, and booked, Premier Inn as I felt it was consistent and reliable. Clearly I need to reevaluate.

Great location, lovely staff on the front desk and spotless rooms!! Great for our family of 3 to stay in. Breakfast is in the table table over the courtyard which was a little annoying having to venture out of the hotel but the food was great and staff were lovely. Nicola made an effort to learn my boy's name and speak to him every morning about our adventures the day before.