L7 Haeundae

Nice room, friendly customer service especially near to a lot of attractions place. Recommend for 1st traveler in BUSAN but actual room will be difference from the picture please don’t expect it. So hopefully request more updated photo of the room.

Rude and arrogant staff that spoiled everything Be careful on the picture of swimming pool package We arrived late at 10pm and was received well by the first young colleague, but once we were confused by the on site pool package that was not elaborated in current booking, another male staff printed oout a long T & C list and said that they had so many guests from Trip.com and it should be our fault not reading in details.We asked for possible additional charge and he teased on us for our intention to pay for W17000 on one session one person for using the pool. He even requested us to leave and cancel the booking immediately at that late timeslot , and happy to deal with it if we were not satisfied. His facial expression and gesture were all rude and did not carry any professional manner as a Frontline staff. I couldn't help after a long day trip with family , and nearly collapsed, and could only go back to the room assigned simply for a good bath and sleep. I still stayed for two days because the hardware is good, only this staff was unacceptable. Compared to the price we have paid, there are many other better choice nearby, with good full seaview and spacious room setting in another hotel. We did it, the next day

It was great staying there. Good location and well-cleaned room.

It’s so nice hotel

새로생긴숙소라서 기대감에 예약하게됐습니다 부산역에서 택시를 타고 도착했는데 입구는 작아 보였지만 깔끔한이미지로 다가왔습니다 해운대 바다하고도 바로 앞이고 사이드 뷰지만 창을 열면 바로 바다가 보여서 좋았습니다 조식도 맛있었어요 다음에도 방문의사 있습니다 추천하고 싶어요~

酒店地理位置超好，過條馬路就是海雲台海灘，旁邊就是最熱鬧的那條商業街，好吃的都步行能到。房間乾淨整潔，有空氣凈化器，還有自助放行李和自助退房，i人友好了，定的房間可以看到海，如圖。整體都很好很推薦，下次還會選擇住這裏