Best Western Premier Malta

Very nice, big rooms! Soundproofing was good, having a nice sized terrace was a bonus, even though it faced a courtyard and I wasn’t high enough to have any view. Breakfast was nice, even had vegan cheese available (!) and they provided plant-based milk upon request. Hotel felt quite new and staff were helpful. Only con was no water provided in the room and nowhere to fill up reusable bottles 😒

Breakfast really good and a lot of choice. Fresh Orange juice was amazing. Rooms are clean. View outside window, looking at the street. Light of balcony discturbs me. You can not shut it of. Parking is also very weird, not enough spaces for everyone. You need to look in the street which are also very crowded. Only bad experience was blonde receptioniste who was looking weird at me as I was wearing a tobe coming from friday prayers. She even followed me in the hallway to check if I was really guest, really disrespectful but okay She is probably not used to people with other cultures and different clothing styles.

Nice and comfortable hotel

Obsługa bardzo przyjazna i pomocną. Śniadania różnorodne. Ładny hotel. Czysty pokój, codziennie sprzątany.

我的天，這簡直是我最喜歡的酒店… 你説他是五星級我也不會懷疑。前台人非常好，工作人員都會對你微笑，泳池乾淨很大，設施也很棒。 我最大的感受是希望我接下來的每一次旅行都能住到這樣好，物超所值的酒店！

This is a very good hotel with the potential to be excellent but quite a few things need to be improved. Reception is super friendly and very helpful. Rooms are very spacious and are set back from the corridors so are quiet at all times. Beds are welcoming and comfortable whilst the shower brings your day alive and washes away any idea of sleepiness. Breakfast choices are excellent but there are some teething problems that need to be ironed out to get the service right. There's a main ground floor bar with a pool table and fussball, the rooftop bar was rarely open during my stay. In the bars there's a desperate need for a decent wine and beer selection and prices are crazy high. Lots of small improvements are needed to make this the advertised four star hotel, here are a few examples; ...food is inconsistent, I often didn't receive what I ordered or it was served cold. ...the lifts at the opposite end to reception are smelly and never look clean. ...the showers leak a lot and I needed two towels each day to mop the bathroom floor. ...the hot breakfast is not hot, not even warm, it is tepid and unappetising. Finally, a special thanks to Deepak and Brendan for giving this hotel the human touch, other bar staff seemed a vague and inattentive.