Ulasan Hampton Inn & Suites Buffalo Downtown

Nice service and comfy environment. The hotel is conveniently located and the front desk was very helpful and enthusiastic. Room was good, tidy and spacious. Would recommend to all!

A very clean and quiet hotel located in the center of the city. Breakfast is simple but quite enough for any taste. Loved our stay here.

Spent two days here- the room was huge and comes with fridge and microwave. The hotel itself and room was extremely clean. My family and I enjoyed the time we spent here.

特別滿意的服務！每次出行都儘可能的住歡朋酒店。一如既往的乾淨衞生.服務人員的態度也特別好。

非常棒的酒店，高性價比。雖然酒店有些年頭，但乾淨整潔寬敞。餐廳和前台服務員都很願意幫忙。早餐也非常不錯，經典的美式早餐，種類該有的都有了。

酒店乾淨整潔，前台很友好，給我們提前30分鐘辦理了入住，值得推薦！

總的來説很好

I booked a two day trip, but due to weather conditions when I checked and asked to only stay one night and cancel the second. They told me to reach out to *******, which I did immediately and ******* was going to take care of this. The reason I didn’t cancel any sooner is I wanted to make sure they didn’t cancel both of my nights. now I’m being informed that I cannot get a refund for the night that I didn’t stay? This is unacceptable. I did as much as I could to give advance notice I was a Hilton member and I expected more out of this company. I believed I had a guarantee to at least up to 24 hours , first of all, I won’t recommend anyone going through ******* and second of all. I don’t know that I would stay at another Hampton Hilton Inn in that area again the service was horrible.

Jaice was wonderful at check in. So kind and helpful, great positive energy. Too bad the pet charge is so high ($75); that’s my only negative.

Great location, friendly staff. Large, clean room. Gym was good size with great equipment too. Would recommend

Excellent location and a place that I would definitely come back to. Lots of choices for restaurants.

There isn't a single item that wasn't exceptional at this hotel. Everything was clean and secure, the breakfast was well done and delicious every morning, and the pool and hot tub area was awesome. The staff were kind, thoughtful, knowledgeable, and professional. Parking was a breeze with cheap rates and an excellent lot. This hotel checks all of the boxes and is in a great location for experiencing Buffalo. 15/10.

Room was not ready at 6 pm. Popcorn on hallway floor for the entire weekend. Front desk was slow and could not give a reason why rooms weren't prepared 3 hours after check-in time. Breakfast was below average. Location was very good.

Upon checking in,room was not available until 4:15. Claimed that cleaning was behind because of being sold out the previous night.Room we received had peanut m&m’s on floor. Apparently missed because of rush job cleaning?