wanjai520
10 September 2023
We have just returned from a visit to this wonderful establishment. The location is idyllic, right on the river Teme. Our stay did not go without a hitch BUT, it was handled and resolved, in a professional and extremely helpful way by the lovely Manager Jess. Nothing was too much trouble for her - an absolute gem! Because of the extreme hot weather our first night was torture, being over the kitchens, but fans, cold drinks and ice were readily provided to help us out. A special mention here to Amelia who was so very sweet to me and couldn’t do enough to try to alleviate my discomfort. We were moved to a different room the following morning. Both rooms were lovely, well furnished with comfy beds and great bathrooms. We ate in the restaurant both evenings - excellent food and all served by very friendly staff. Breakfast was great too. A choice of juices, cereals, fruit etc to help yourself to, and a good choice of hot dishes too. One lovely girl gets a special mention here. Thank you Niamh for looking after us so well, particularly the way in which you handled everyone deciding to go in for breakfast at more or less the same time on our last morning. You never wavered in your enthusiasm and friendliness, despite the enormous amount of effort it must have taken. A wonderful girl. The Manager has put together a lovely team of staff - thanks to them all from us both. We would not hesitate to stay here again and will probably go out of our way to, should we ever be in the area.
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