Scale Residence City Center

I don't understand how is it possible this hotel is still on platforms like booking. I don't even know where to start.. I was on a business trip and I found this fair priced hotel so I made a reservation. I called first to make sure the staff can provide me a business invoice, and this was the first red flag.. the receptionist was speaking to me at the phone while being in the bathroom and washing hands - there was no such thing as hospitality in his behaviour - he didn't even say hello, no introduction, no name of the facility was mentioned.. at the check in I searched 10 minutes after a reception - it is in one of the rooms on the left and, SURPRISE, the same weird receptionist yelled at me to close the door behind me because it gets his room cold (all this while I was trying to drag my luggage in order to be able to close the door) - this was the second red flag, but I said ok, fair price, there's no need for me to be picky. I left my luggage in the room and left because I had an appointment. The biggest surprise came at night when I got back to the "hotel" - I was freezing, the heating was barely functioning.. so I said ok, I'll lay in bed.. but surprise, the sheets were full of hair and the covers were from synthetic materials and they were very itchy and thin. It was the coldest night I ever spent in a bed. EVER. I was very angry and I went downstairs to smoke a cigarette, when I came back to the floor of the hotel rooms, the friends of the receptionist that he had over were trying to flirt. IT WAS DISCUSTING. I got back in my room, blocked the door and cried because I wasn't feeling safe (at night, in the cold room, in the abandoned building that has this floor where they have the roons). I can say this was THE WORST NIGHT OF MY LIFE. I couldn't sleep all night. The next day, as soon as the sun was starting to rise I left, even though I paid in advance for 2 nights at this hotel.

Extremely helpful staff, very clean rooms and very close to the city centre. Recommended 100% Lost my phone in Bucharest and needed an extra night to stay, and managed to stay an extra night so i could find my phone which i did thanks to the staff there, they tried everything to help me.