Nantahala Village

1st off…Nantahala Village was under renovation so should not have been listed as open on *******. Chose this resort due to the rustic nature of the buildings & beauty of rooms. Upgraded to king with jacuzzi tub. Told a couple days before trip not available so comp an upgrade to room with balcony & indoor/outdoor fireplace. Arrived for checkin at 5pm-doors closed & locked. Help arrived & lead us into an unlit lobby. Checked in & told to drive around side then take far left of 3 roads & we were in 17. No markings on numerous buildings. Rued out some as appeared new. Searched by building to match key with door. Removed shoes when entered to find wet carpet. Also construction boards on outdoor fireplace hearth. Asked fans to be delivered to dry carpet while at dinner. Turned on fireplace & heat with fan on high. 3 hrs later - no fans & carpet still wet. Used blow dryer to dry beside bed so could go to bathroom without needing shoes. Ended up placing runner from bed on carpet to have a dry path. This caused me to look deeper-no smoke or CO detectors on the ceiling or walls. Found smoke detector on the top shelf in closet, tested & it worked. Positive - the bed was heavenly & the room decor tasteful & reflected ambience of facility. Loved the outdoor layout & that there are horse stables for riding. After the renovation, may be a lovely place stay & would consider when more in season.

The property was beautiful. We had issues with our toilet not working but the plumber came later that evening. I did not read anywhere that there is No elevator at this hotel and we are in our 70’s and it was difficult to carry our luggage to the second floor and no one to help. The staff was very nice.

Amazing This place has a ton of potential! Wonderful stay!

A lonely night on the mountain Nice mountain location, checked in after 5 or 6 no one there, only restaurant for miles closed, door to pool room and games was locked able to access, remember no one on site? TV console did not fit TV so only the remote box inside and TV didn’t work until you opened the big doors. Water tasted like battery acid, should have left bottled water.

This is a beautiful hotel, and the grounds are tranquil and well-kept. I was unable to try out the restaurant, which came highly recommended to me, but I am sure I am back and then give it a try.

Beautiful Location and Staff was amazing This was an amazing place to stay. I wish we had more time to explore more of the area. The front desk was very friendly, she even gave me directions to the most scenic ride to the resort by motorcyle. Unfortunately, the restaurant was understaffed but that is no fault of their own. They still allowed a limited menu for us and they didn't have to do that. Great place to stay!! Staff go out of their way to make your stay an enjoyable one.