Smugglers Hotel

Lovely welcome by staff. Facilities are pretty poor, the door takes a good push for latch to go down, no signal on TV , WiFi password not given and 4G is very poor here. Nearly empty tiny shower and shampoo tubes. Light above mirror in bathroom not working, dirty mirror and vast amounts of mould in grouting in shower. Bed was very clean and comfy. So not all bad. One major thing …the door at bottom of stairs leading to the rooms opens outwards and unwittingly when leaving the rooms we opened door catching a member of staff waiting on. There is no way of seeing if anyone is passing or stood the other side of this door as you open it which is not great.sadly things got worse when the shower was a dribble of water and sink wash was the only option. When bringing up these issues the owners response was “ water pressure is not always great, given 10 minutes it comes out hard and hot” I was just lost for words… perhaps iinformation of this should be passed on to guests?! My friend in a separate room had similar problem however with the bath, and the TV and the WiFi. The owner did not offer any explanation why these facilities were not in working order … there was no fire plan poster on the door.. to which his response was oh it must have fell off… nothing more … breakfast we were informed after asking for a menu that there is no menu it is a cooked breakfast or granola … however no hashbrowns or black pudding are offered. I am amazed at the owners response to the issues we bought to their attention. This establishment has got a lot of improvement needed to warrant the price they are charging

I don’t really like leaving negative reviews but can’t find much positive to say about it really we stayed here with our mother in law we had room 14 a double which was very small and very basic albeit was clean it’s right next to extraction to cooking so smells terrible, tv not working at all , and the noise is just full on so not much sleep at all if you were paying £70/80 pound a night you would live with it perhaps , but at £165 per night it’s just not justifiable our in-laws single room the same tv not working and very noisy and basic the rooms are clean but small and very basic vastly overPriced Breakfast was no menu just very basic and not that good the staff are friendly and nice but the hotel for what they charge needs major upgrades not a pleasant nights stay at all will not stay again

Had a lovely meal. The Service was great. Starters were good but the steak was delicious, cooked perfectly on the open grill with homemade chips, some of the best we’ve eaten. Would definitely recommend to anyone that loves good quality beef.