Monarch Hotel

My Mum and I had a great stay last week. I would like to thank all the staff & management for looking after us when My Mum had a fall on cobblestones in York. They arranged room service for us when we got back to the hotel at 2.00am the next day from the hospital, made sure we were comfortable. Nice big room, comfy bed and nice food. Could have more choice at Breakfast, like bananas, crossaints & fruit yoghurt, Cheese etc.

Second time we've stayed here. Right on the sea front. Smart and spotless. Staff that actually care if you have a good experience. English breakfast was good. The wife had the cold meats and cheese,proper Yorkshire ham. Stopped in the bar on Friday night,with a turn that was amazing. We will be back.

Absolutely FANTASTIC hotel. Just got back from a stay there (part of an Alfa coach trip) and everything from our fantastic driver (Andy) through our welcome from Alex and the great staff from start to finish was just .... sorry I have to use the word again - fantastic. My room (303) was gorgeous - brilliant sea-view - and although I paid the single-supplement - it was well worth it. You just can't get better value for money. The whole place was spotless, the meals really good, nothing was too much trouble. The location is very good too - just a 5-10 minute walk into Bridlington for the shops (quite impressed with Bridlington town centre - neat an tidy - and quite a bit bigger than I imagined it would be). We did take a trip out to the 'old' town - and I have to say - this was a bit of a disappointment - it really just amounted to one street. The Priory was great though and made the trip there worthwhile (I'm being a bit harsh really as maybe on a summer day the old town is fab). Back on topic though - the Monarch Hotel can't be rated high enough as far as I'm concerned.

Home from home very clean bedrooms great location friendly professional staff great food in restaurant no long waits nice walk into town plus if you go the old town is a must visit this is a lovely hotel and I felt so comfortable here well done everyone

5 day break at Monarch via Alfa Travel. The Staff at this Hotel were exceptional, they genuinely care about their Guests and we spoke to afew repeat guests which speaks volumes. The location is perfect with access to the Beautiful Promenade and Beach and Town Centre just a 10 minutes walk. Never been with Alfa before but would highly recommend as I would the Monarch

We were allocated room 402 and quite frankly it was a health and safety nightmare, large open cracks in ceiling, black mould, bathroom floor yellow stained, badly stained bath, rusty handrail, toilet tipped up when sat on, carpet threadbare, no wardrobe just a musty cupboard. Was thankfully allocated an upgraded room on 2nd day which was much better but not clean. Hygiene issues in dining room, tables dirty floor dirty, cutlery and crockery dirty and had hairs in most meals. Came back from a trip on last day and someone had been through our wardrobe and drawers. Nothing taken but not the point. Sewage smell emanating constantly from lift shaft. Lots of issues need addressing