London Kew Bridge

酒店地點距離kew bridge不遠，門口在施工修路，酒店左邊在造房子，走過去有吃飯的餐廳等，有gairl 咖啡，還算便利。酒店本身一貫風格，早餐還是比較多的，房間算大，總體出差住比較適合，就是暑期放假翻倍不美麗

Fantastic stay. I was impressed with the cleanliness of the hotel, and the friendliness of the staff. The hotel was very quiet and peaceful, and I had a great night's sleep. The area around the hotel has a lot of restaurants and stores. I enjoyed wandering around.

Awful experience. No hot water. Went to reception to find out why but walked away when another guest raised the issue and staff were indifferent to the matter. One lift only working so took a long time to get out with multiple bags each day (30 mins when checking out). Lifts always sent back to top floor by default as programmed. Staff warned about the car park saying cars broken into quite a bit. Animals upstairs who let their children run and jump about constantly at 2am then 6am. I thought the hotel had an infestation of 50kg rats it was that bad. Booked two rooms and both rooms could hear the noise. Food not replaced in restaurant often and even went to the trouble of printing a note that they could not source orange juice which is absurd. Other issues but the staff just don't care at all. Hairdryer PAT test out od date and was intermittently working. Rooms heated (both rooms) to 26 degrees before arrival so felt ridiculously hot. Online booking system bot fully working and overpaid £40 head office staff refused to sort it out when phone lines opened days prior to staying. Beds comfortable and peodr point is competitive but worth paying extra to get a more positive experience. Best advice is to avoid this hotel.