Hacienda San Jorge

Service was great and with a smile. Room very clean and spacious. Loved the garden and the coffee bar. Extra attention with a warm blanket and picknick when we went stargazing in the night. You can tell the staff is enjoying their work. It explains the relaxed atmosphere in the hotel 🫶

Excellent hotel, a few minutes drive from the airport and Santa Cruz. We spent four very comfortable nights here in an apartment with kitchenette and sitting room. Set in it's own, spacious tropical grounds with a huge, if cold, swimming pool, there is an expansive reception area with with a bar and coffee shop. Walking into the grounds, you pass amidst the palm trees to reach the large restaurant, where buffet breakfast and meals are served, both of which were of high quality with an excellent choice of cold and hot food. Staff throughout were most professional, courteous and willing to assist with any queries. The hotel does have an underground car park where a space can be reserved for €10 / day, but there is plenty of parking along the adjacent private roads or in a large, free carpark a few minutes walk away. We felt we made a good choice in staying here and would have no hesitation in recommending it to anyone.

We were in a nice, spotless, small apartment no.213B. Ground floor with terrace that got morning sun but had no view, on a road but quiet enough to have the window open at night. Housekeeping everyday (except on Sundays) was good but not completed until late afternoon. Coffee/tea making facilities in the room would have been nice. Although free tea, coffee & hot chocolate are available in the bar & pool area between 10am & 3pm, but not always anyone there to serve. Hotel gardens are very beautiful but I'm not keen on caged birds or caged guinea pigs. The hotel cats seem happy & cared for. The icy pool is amazing & pristine with plenty of loungers. Without exception ALL the staff are lovely. Really friendly & efficient. Only downside to our stay was the poor quality of the food. We were half board & would only go B&B if we returned. Breakfast was just ok but dinner was disappointing to say the least. Everything tasted the same (actually no taste!), was nearly always tepid & with eyes shut the meat/fish was unidentifiable. Sad little selection of salad which never changed all week. The desserts were the worst part - dry cakes, rock hard buns, synthetic tasting "cream" & odd little pots of tasteless goo. Even the ice cream seemed the cheapest possible. Truly awful. There are several ok restaurants nearby or lots of choice in Santa Cruz about 10 minutes drive away. You definitely need a car & we were pleased we'd booked one with our package.