Hotel dengan Sarapan Pagi di Chattanooga

Read Hotel is a beautiful historic hotel. The lobby is classic and our Manor room was well appointed. We encountered two problems though. The front desk clerk was very short with us at checkin and seemed annoyed to answer our questions about valet parking. But, most importantly, our room was so very noisy at night. The walls are paper thin and we heard every conversation in the neighboring room. Also, the doors in our hallway closed with a loud bang every time a guest closed their door. It was one of the worst nights of sleep we have ever encountered in a hotel. At checkout the clerk did not greet us except to ask if we wanted our receipt printed or emailed. No “How was your stay?” was asked. We chose not to complain to her at checkout as she didn’t seemed concerned about us as guests.

It’s a disaster from beginning to end no heating cold showers they where going to change the room opened in people sleeping Mickey Mouse hotel never again, deposit not refunded disgrace . You call the reception they don’t answer . Then they told me to put me in a hotel near by I went with the luggage after they told me the management they don’t want to pay for the other hotel three days non sleep . Never again night mare

The bed covers were for a queen bed however the room had a king bed. Surely housekeeping would have noticed the covers didn't cover the bed! There were 5 tissues in the dispenser. The window shade would not open. The bed frame hit the back of our legs when getting in or out of bed. The mattress needs to be replaced as there is a hump in the middle.  This is the 5th Tru hotel we have stayed in & this location doesn't measure up to what we have come to expect from a Hilton property

This hotel was in a wonderful location. We were in walking distance to lots of good eateries, the aquarium and the river walk. The front staff that we encountered were always kind to us and helpful. We booked a double room and it was nothing spectacular about it. Clean but not spotless. It was comfortable enough to enjoy a weekend getaway as a family. I did notice there was some sort of pink stain in the tub and some shed hair…I just cleaned it out before we used it. The WiFi was good, so we were able to do homework and check emails. All in all, not a bad place to stay! The pool area was nice for the kiddos!

The room was clean for the most part (the price we paid, you can't expect it to be spotless). The stay was okay, our air-conditioner didnt work and we were so tired the first nignt, we didnt say anything. We got up and left, spending most of the day out. When we got back, we still didnt say anything about the air not working. However, on the 3rd day we did mention it to the guy up front. He offered to change rooms but we declined since we only had one more night left. The guy returned to our room with a box fan for us! Very sweet gesture and we gladly accepted. I always clean up after myself before leaving so they don't have as much of a mess to clean. It was a $50 deposit at check-in with the statement it could be 4-6 weeks before its issued back. We recieved the deposit back the same day, a few hours after leaving. Again, it isnt a luxury high-end place but it was worth the price paid and a very friendly front desk worker!

酒店比較老舊，尤其是通鋪地毯有潮味，覺得不乾淨。但它位置很好，停車場大，房間大，服務不錯，早餐也不錯，因為熟悉，我多次住這家。有一次住了旁邊的萬豪酒店，雖豪華但房間小，半夜還報了兩次火警，性價比太低，體驗太差。所以經常住這家。

I was there for only one night, and the housekeeping staff started banging on my door early in the morning, waking me up to ask if I wanted my room cleaned. I was very annoyed, because I needed as much sleep as possible for my long road trip. Why on earth would anyone think I needed my room cleaned for a one-night stay? It felt like they were checking to make sure I did not oversleep or accidentally overstay, which was completely unnecessary and extremely frustrating.