I’m an international traveler from California, USA, and this was the best hotel I have ever stayed in! I normally book only five star hotels for my family (my husband, four year old, and myself) and this hotel in Tiantai truly blew us away. The design and decor is gorgeous - it transports you to a zen garden complete with sophisticated greenery and koi pond. The koi pond is beautiful and the fish are so healthy. The hotel staff was also extremely kind and accommodating, Miss Zhang walked us to a restaurant the first day we arrived and DingDing was really sweet to our four year old son. The service was the best and I didn’t feel like I had issues communicating, even with my limited Chinese, and with my family not speaking any Chinese. My husband had work calls with California at a ridiculous hour (4 am to 8 am!) and they let him use the tea room for his video calls. The value for this place is also amazing - this was the least expensive hotel I have stayed in, and also the best! I really feel like this hotel was the passion project of someone who had a grand vision and great taste. The Le Labo toiletries were such an unexpected treat. I have family in Tiantai so I will definitely be back and I can’t wait to stay here again!
Very nice hotel! We arrived later than midnight, but host waited for us, and even called at 10 pm (but they don't speak English). Very clean room and bathroom. Looks like absolutely new! We arrived with small dog, and it was not a problem! Also Chinese breakfast was served for all of us (2 adult and 1 kid). If you on car - very good location, just 5 minutes from main attractions! If you are on electric car - public chargers are in 5 minutes by walk.
Its a large complex. Lots of walking to and from things. But it still maintains charm. The rooms and materials, I found excellent. The hot spring section is nice place to hangout in the cool mountain air evenings. Hot springs don’t go above 38 Celsius though which was a bit disappointing, but still a good experience. I appreciated the late checkout at 2pm. The breakfast is a loud and rowdy affair. OK food. Walking distance to Guoqing Temple which was a great visit, although crowded like everything in China. O