Hotel dengan Sarapan Pagi di Changxing

Massive hotel with really a lot of rooms, dedicated to mass tourism in the nearby entertainment area. Location is more quiet than other Hotels in the area. Room was nice and quite clean. Public areas starts to show wearing due to high presence. A couple of broken glass on the balcony (on very high floor) in the vaste breakfast area. Talking about breakfast, feeling was not good at all. Too many people, organized but chaotic and personnel always on the run that can’t follow your request properly. Public areas are ok, many shops, but few entertainments. Honestly, considering that other hotels are even worse, next time will be just a daily trip.

We are a family of 3 who stayed here for 2 nights. The hotel has a penguin enclosure at its lobby and is a favourite for kids. There are also kids' train rides and car rides at the lobby. Our room had a good view of the old town and fireworks at night. But aside from these, the hotel does not match up to its title of a 5-star hotel. - There was no warm welcome or good service during our stay. - The curtains are not black-out curtains, so you will get woken up by the brightness outside at 5am. - The lifts and carpets at the corridor are often dirty and not cleaned well. Not just litter, but large chunks of dust. - Cleaning of our room the next day made it even more dirty. The cleaner just brings the dust of one room into another room. Highly suggest for the hotel to change the type of mop/ broom used. - The restaurant where we had breakfast does not provide fork and knife and said they do not have these cutlery when we requested for it. They only have chopsticks and porcelain spoons. This shows that they are not ready for international tourists.