Ulasan Grand Hotel River Park, a Luxury Collection Hotel, Bratislava

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Overall hotel experience was very good, friendly staff, good location and clean environment

Top Hotel, Lage und Ausstattung perfekt. Sehr nettes Personal.

好的，可以

Ausgezeichnet!

We made good use of an upgrade certificate at the grand hotel. We were upgraded to a huge one bedroom suite on the 9th floor with access to the grand living room (their version of an executive lounge). The suite was probably the largest one bedroom suite we have ever stayed in. My wife is a Marriott ambassador and it was her birthday so those factors may have played into this extraordinary upgrade as well. I would have to say that I was underwhelmed by the grand living room. They serve warm soup in the afternoon but an attendant has to fetch it from the kitchen for you. We only saw an attendant once. The place was usually deserted. The only other food offered are a couple of different cold sandwiches and some breakfast pastries that appeared to be left over from the restaurant breakfast buffet. Oddly, the grand living room does not even open until noon even though they have breakfast pastries and a coffee machine. Don’t pay extra for the grand living room but if it is included in your upgrade it is a comfortable place to grab a cold beverage from the refrigerator or grab a light lunch. On a positive note, the fitness facilities are large and well equipped including the beautiful pool and spa. They are all located on the top floor of the hotel and offer nice views of the Danube. The locker rooms are luxurious but no steam room or saunas. The restaurant breakfast was free as an ambassador. There was a buffet of the usual hot and cold items. You can also order from a limited ala carte menu where everything except eggs Benedict is included. The waiter did not come often to check on us so make sure you get everything you need on the rare occasions when he visits your table. We ordered room service one evening and enjoyed the veal schnitzel and the chicken curry. The food came in less than 30 minutes and was served hot. It was beautifully presented on a serving cart with a white tablecloth. The hotel is a 10 minute walk along the Danube from the ufo bridge. From there, there is a crosswalk to cross a busy road and enter old town. The town square is another 15 minute walk. In nice weather the stroll from the hotel is very pleasant. By the way, if you want to visit the castle which sits up on a hill, google maps will direct you up a series of very steep staircases near the hotel. It is far easier to walk to old town where you will find gently sloping ramps to take you to the castle. The grand hotel river park is a beautiful place to stay. If you like to walk like we do you may like this location but it is a bit of a hike to old town. Fitness facilities are outstanding. The restaurant is fairly typical for a luxury collection hotel. Staff were friendly and courteous but no one stands out as exceptional. Pictures show the scant food offerings in the grand living room and our room service dinner.

Excellent hotel, wonderful stay. Excellent location right at the Danube; not in the city centre, but good for a walk into the city centre. Staff attended to everything well, most staff are excellent. Breakfast is also excellent, underground parking in hotel available

This was our second visit to this hotel. In the five years since we were there is has been upgraded significantly. We were very pleased. First the staff could not have done a better job making you feel welcome. They all went the extra effort to ensure our stay was perfect. We were upgraded but our suite was modern and stylish yet very comfortable. The bel person took extra time to ensure we knew how to operate all the features. The restaurant was outstanding, as was the lobby bar. We felt like we were getting special treatment from everyone. The sommelier went out of his way to select at our request an appropriate Slovakian wine which matched our meal and was of excellent quality. Breakfast buffet in the morning was as complete as we have experienced on our journey. Many thanks for a job well done.

Stayed here when it was Kempinski. Was better then. Pool and spa is not included! €38 per person and half price for kids! If you run a bath the temperate does not exceed 45 degrees c. It’s configured on digital bath temperate control and is not hot - rather luke warm. Breakfast does not have the full spread, you need to order certain items. I get this, a cost thing, but if you’re in a rush - it delays things. Tv channels are bad. I think CNN was only English Channel, no sky news or films. No internet tv and could not connect phone to tv.

You must be able to buy a 5 star rating because this place certainly falls short. The room is nice but certainly not 5 stars. The mini bar is outrageously overpriced (I know, they all are, but this one would give you the impression you were in Beverly Hills). I asked the desk for a simple thing to make my visit more comfortable, earplugs, and they didn’t have that. I’ve never stayed in a “5 star hotel” that didn’t offer this simple amenity The breakfast was just bad. For starters they have the audacity to charge €57 for their buffet. I almost burst out laughing! We chose the a la carte option and I made the unfortunate mistake of ordering the omelette. It was absolutely disgusting. It was overcooked and swimming in oil. An omelette shouldn’t be crunchy. When I booked this they mention some rooms have a hill view. I’d advise against it as we had a lovely view of a cemetery. Bottom line, this is a 3 star hotel posing as a 5 star hotel. You have better options in Bratislava

Excellent hotel, wonderful stay. Excellent location right at the Danube; not in the city centre, but good for a walk into the city centre. Staff attended to everything well, most staff are excellent. Breakfast excellent

We had a fantastic stay at this hotel. They fixed everything from transfer, upgrade, service. Very polite and smiley people working there. The lounge in Grand Living Room where ok. Our room was amazing- unless a bit hard bed. The breakfast where good. The spa was amazing. We will definitively recommend for a luxury weekend.

We stayed in room 915 for one night - which included access to the Executive Lounge. Check-in was fast and staff are friendly. We arrived via train from Vienna, then took an Uber over to the hotel. The ride was about 8 minutes long - 5 Euro for the drive. Room 915 was facing the road/ hill. Bathroom was large. We walked along the river path to the old town - took about 20-25 min. The Executive Lounge on the 9th floor was nice. We went there around 6 pm, they had pastries, wine, coffee, tea, water, juice, etc. Breakfast was not included with the room rate. Cost was 29 Euro pp but we didn’t try it out. Instead we walked next door to the Olive You for healthy delicious breakfast options instead. Great quiet area - would stay here again if we get to visit Bratislava again.

My family and I just recently returned from vacation in which Bratislava was a part of. We were celebrating our 30th wedding anniversary and we started in Budapest, traveled by train to Bratislava and then onto Prague. Little did we know that Bratislava would be a Highlight of our trip! Namely, Jana, the hotel concierge Holds the distinction of being one of the best we have seen in any of the Marriott hotels. We are lifetime platinum members and have traveled extensively so this is saying a lot! She made us feel so special! So much so, that we are encouraging our friends not to skip over Bratislava when traveling from Budapest to Prague. Jana was our resource guide, our travel planner, and idea generator! Jana received our many emails of questions with excitement and enthusiasm. She responded very quickly, comprehensively and with valuable suggestions and tips to ensure we would enjoy our stay in Bratislava. She helped us navigate the train system, detailing times and cost and basically did all the work for us and then arranged to have us picked up at the station and then dropped off-always with a gigantic smile! After she arranged to have us picked up at the train, she greeted us in the hotel lobby with welcomed refreshments. Upon learning of our celebrating our anniversary, she gave us a wonderful riverside suite complete with champagne and delicious macarons! No detail was overlooked. Jana emailed us details regarding where to dine and what to do and then made all the arrangements-reservations for us. All we had to do was show up. What a pleasure! And she checked in with us to make sure we had everything we needed. We enjoyed your beautiful and elegant hotel, especially breakfast which was very elaborate. Our daughter tells everyone that Bratislava was the highlight of our trip. Such an unexpected delight! We all felt that Jana played a huge role in our enjoyment of your fine hotel and wonderful historic city. You are very lucky to have such a true professional, in Jana. She gave us a great gift a--wonderful family memory! Linda and Ed