Hotel Restaurant Charbonnel

We stayed here just for one night as part of a longer road trip North from the South of France. The hotel is in an amazing location in the town and our room had gorgeous views over the river. The staff were friendly and helpful with information about the town. The room was nicely decorated with a large bathroom. Plenty of towels and lovely smelling toiletries provided. The bed was very comfortable. The restaurant was closed the evening of our stay but this didn’t affect us as we had plans to eat elsewhere already. The hotel helpfully made sure we were aware it was closed prior to our arrival by sending us a message.

We have just had probably the best meal we have had on our extensive journeys through France . The food was delicate and well thought out and beautifully presented , as well as being delicious . The service was impeccable and friendly . We have stayed at Michelin star establishments , but the food here beats them hands down . Congratulations to the chef and staff . Reception staff were also really friendly and helpful. Fully recommend if you are in the area.

LOVED the food!!! The kitchen outs out some of the best food woe had in France which included a weeks stay in Paris. Room was a bit cramped, go for the larger room and download luggage before parking.

We had the most amazing experience here. We had Christmas lunch overlooking the bridge and river. The food was amazing, delicious local wine to accompany it and fabulous service. The restaurant was full so book early if you want to spend Christmas day there.

My husband, neighbour and I booked dinner for 3 on the balcony on September 1st. My husband and I have dined here at least 5 times before over the past 10-15 years. So when we decided to take our helpful neighbour out to dinner to thank him, we immediately booked Le Carbonnel. We understood there is a new chef with a Michelin star and of course, a new menu. We looked forward to returning here. But what happened at the restaurant was a great embarrassment and disappointment to us. My husband rang ahead asking if the chef could make him a special vegetarian main course and found out we could order two courses each so a dinner would cost about €45 before wine, aperitifs or coffee. When we arrived, the waiter attempted to serve all three of us my husband’s vegetarian choice as a starter. My husband got that mix-up sorted out and then the waiter took all our silverware away leaving only a fork each and two sharp knives for my neighbour and me. We didn’t know why he did that but after waiting about 15 minutes, I called the waiter over to ask why he hadn’t yet taken our order. He said my husband had ordered breast of duck over the phone. But he never did that. We didn’t really want that but we were told we had to have it and that this choice was a ‘surprise’ choice. We then ate it- it was tasty but undercooked but had just some beetroot coulis and a few pieces of the vegetable. So we waited in anticipation to order a lovely dessert. But again, the waiter said we had to have the surprise! It was fairly tasty but not what any of us really wanted. This whole fiasco costs €165. We were all still hungry and upset over this huge change to this wonderful former restaurant. Needless to say, we will not be returning nor recommending it to anyone.

The hotel is beautiful and in an ideal spot in Brantome . We thoroughly enjoyed our stay, everyone is so friendly and always eager to help or assist whenever you need anything. The rooms are very comfortable with lovely French decor and the breakfast was delicious.