Premier Inn Burton On Trent Central

Rooms clean and basic but comfortable enough. Very noisy at night people running back and forth. Room was very warm but air con was good which made up for it. Staff on reception and in restaurant were very rude. Not at welcoming and very unhelpful. We had paid for a meal deal which wasn’t explained and when I asked a few questions a menu was thrown at me and I was told read this. Food was appalling. Burnt and pretty inedible. Dinner slightly better than breakfast. Availability at breakfast terrible and we left hungry and had to stop and get something else. Complete waste of money for the meal deal don’t bother as nicer places locally which cost similar prices. A shame as had the potential to be a nice place but noisy and rude staff so wouldn’t visit again

We booked 3 rooms 1 had very unclean toilet which when reported, we were told it would be cleaned when when they were ready. 2nd Room no running water on 2nd day 3rd room water was cold Windows cannot be opened in any room - total fire hazard Restaurant was not very clean, food was shockingly poor & staff (apart from the young fella putting the food out) were unhelpful & had a horrible attitude. Infact apart from that guy that was the general with the staff. Wouldn't even give a star if that was an option. Definitely wouldn't recommend unless no other choice

Stayed here with friends before a festival. Standard Premier Inn, rooms clean and comfortable. The bar and restaurant was good with lovely friendly staff. Food was reasonable

Clean, comfortable room with good mirror in room with plug next to it and well it for make up. Good shower. Facing the road but no traffic as quiet part of town. Good restaurant next door with good selection for breakfast. Large free car park. Supermarket very close for anything you've forgotten.

We were walking between Derby and Lichfield so this was a perfect stopover. Great hotel as always but restaurant closed. Thank god for Morrisons across the way.

Needs to TLC. Receptionist needs some customer training.Not a smile looks bored. Actual hotel ok bed ok clean enough. It’s outside needs paint weeds everywhere. In restaurant it’s grim outside looks abandoned. Inside better staff nice chairs need good clean and new blinds. Food can’t complain breakfast was very good.