Name: Summum Boutique Hotel, member of Meliá Collection
Address: Palma de Mallorca, Spanyol
Rating: 9.5

Spanyol

Madrid

Brasil

São Paulo

Palma de Mallorca

Malta

St. Julian's

Inggris Raya

London

Alicante

After traveling extensively in China, returning to Spain highlighted some noticeable differences, particularly in Madrid. While the city and its infrastructure may feel a bit outdated compared to other global hubs, the Hotel Madrid Chamartín Affiliated by Meliá was a decent and comfortable place to stay.

The hotel’s location is its strongest feature—it’s directly across from Chamartín Train Station and its adjacent subway station. While the train station and subway facilities are not the most modern or impressive, the convenience of being so close to transportation hubs is a definite plus. The street leading to the hotel is a bit unusual, set on a slope, but it’s manageable.

The room was clean and functional, though slightly dated. The beds were comfortable, albeit with older spring mattresses that could use an upgrade. Despite the slightly worn feel, the room provided a comfortable space to rest after a day of exploring or work.

The standout feature of this hotel was undoubtedly the breakfast. It was absolutely amazing, with a wide variety of fresh and delicious options that catered to different tastes. It was easily the highlight of my stay and set a great tone for the day.

The service was also pleasant and friendly, which is a nice touch, especially given the sometimes lackluster service standards in Spain. The staff were helpful and made the stay more enjoyable.

Overall, while the Hotel Madrid Chamartín Affiliated by Meliá may not be the most modern or luxurious option, it offers good value for its location, a comfortable stay, and an exceptional breakfast. If you’re looking for a convenient and reliable place to stay near Chamartín Station, this hotel is a solid choice.

Wonderful hotel, friendly staff, very comfortable cozy rooms with excellent climate control amenities. Breakfast was great with very fresh products and plenty of choice

An absolutely impressive hotel! I loved the gorgeous décor in both the room and the shared areas. The breakfast was outstanding — fresh fruit, smoked salmon, a wonderful bakery station, and even delicious Spanish specialties like ham and chorizo. From the moment you step into the hotel to the moment you enter your room, everything feels truly luxurious. The staff are incredibly friendly and helpful. I can’t recommend this place enough!

Front desk attendant very accommodating when I requested to change room because bathroom was too tight

Me encantó este hotel. The room was modern, spacious and clean. The staff was absolutely nice. Joaquin, Paula, Ruben, and many others were very kind and helpful with our needs. There is a bus (146) that runs every 10 minutes and will pass through many attractions. At first I was concerned about the location of the hotel but it was just great. Great restaurants in a walking distance. I will definitely stay in the Melia AV America again. Thank you for your hospitality.

recently had the pleasure of staying at Hotel Palacio de los Duques in Madrid, and I must say that it was an exceptional experience from start to finish. From the moment I entered the magnificent palace-like building, I was captivated by the grandeur and elegance that surrounded me.

The hotel's location in the heart of Madrid's historic center is perfect for exploring the city's attractions. Many iconic landmarks, such as the Royal Palace and Plaza Mayor, are within walking distance, making it convenient for sightseeing enthusiasts like me.

The staff at Palacio de los Duques Madrid truly went above and beyond to ensure my comfort and satisfaction throughout my stay. From the warm welcome at check-in to the attentive service provided by the concierge, every interaction was marked by genuine hospitality and professionalism.

The room I stayed in was beautifully appointed and exuded a sense of luxury. The elegant decor, comfortable furnishings, and modern amenities created a perfect sanctuary after a day of exploring the city. The attention to detail was impeccable, and I appreciated the little touches that enhanced my stay, such as the plush bathrobes and high-quality toiletries.

One of the highlights of my stay was the hotel's stunning rooftop terrace. Offering panoramic views of Madrid's skyline, it provided a breathtaking backdrop for enjoying a drink or simply unwinding while taking in the city's beauty. The on-site restaurant also surpassed my expectations with its delectable cuisine, showcasing a fusion of traditional and contemporary flavors.

Hotel Palacio de los Duques Madrid seamlessly blends historical charm with modern luxury. The preservation of the building's architectural heritage, combined with the impeccable service and attention to detail, creates an unforgettable experience.

Overall, my stay at Hotel Palacio de los Duques Madrid exceeded all expectations. It is a true gem in the heart of Madrid, offering a perfect blend of comfort, elegance, and convenience. Whether you are visiting for business or leisure, I highly recommend this hotel for an unforgettable stay in the vibrant capital city of Spain.

Excellent hotel, wonderful food, so clean, staff very helpful & friendly…would highly recommend…the breakfast was amazing!

房間非常滿意 level lounge和早餐也很不錯 
酒店位置也很方便

唯一缺點是level floor樓上是roofbar,每天早上六七點鐘就有服務人員在上面打掃或工作，每天清晨定時被吵醒，有點影響休息和心情

這是一家本地的酒店集團。服務真心太一般了。辦理入住手續的時候，等了半天，工作人員一直在説話，因為不懂西語，以為她們在説什麼事情。過了會兒看錶情不太對，上前詢問，才説哦，原來您要辦理入住啊，她不知道🤷♀️暈！不辦理入住在前台排隊幹啥呀？酒店房間大小還算可以，但是設施真的算不上五星。一千六一天的價格基本沒有性價比。很後悔沒有選國際連鎖的那幾個酒店，洲際也差不多就是2200到2500。最需要注意的是，攜程在訂酒店的頁面給了這個酒店親子酒店的標簽，我也是衝著這個定的。然而酒店的游泳池不接待六歲以下的孩子。並且，游泳是需要提前預約的……可以理解，酒店游泳池不大，所以需要預約，但是至少前台辦理入住的時候要告知吧？小朋友開開心心換了游泳衣下去，不讓遊，失望的又走了。我趕緊試着去預約，結果負責預約的人去給客人做SPA了，不知道什麼時候能回到接待台…好在遇到了一個很熱心的工作人員，幫忙聯繫協調。最後説破例給小朋友遊一次，不過衹能是晚上八點到八點四十五……雖然很感謝這個工作人員，但是那個時間小朋友早就睡覺了💤最後也失望的沒能游泳。一直問我為什麼小朋友不允許游泳。衹能盡力解釋是媽媽的疏忽，沒有約位置。假如也是衝著親子這個標簽預訂的，那麼千萬要三思。預訂的時候這個酒店一直是置頂的，估計應該是給攜程的佣金比較高，或者買了推薦位置。性價比算不上差，但是真心一般般。

優點太多：去海邊真方便，從酒店前面走路三四分鐘，酒店後面走路五分鐘有超市：Spar、Eroski city，lidl，葯粧店rossmann。
早餐7-10點很好吃，東西很全。早餐後的時間，還有清涼的檸檬水和咖啡就在餐廳，客人隨便來拿。
樓下健身房很全，頂樓有游泳池但不大。
晚上睡覺很安靜，關燈後光線很適合對光敏感的人，很暗。屋裡空調很涼快，我平常需關上空調，外面35度，房間裏都很涼爽。洗漱用品很全，洗髮水、護髮素，沐浴露，洗手液和護手霜身體乳都是rituals的jing，味道很喜歡。床很滿意，我受不了很軟的床，腰不舒服，但這家酒店的床很好。枕頭有三種可以選擇。
熱水很好，洗澡舒服，不像有人寫的沒熱水。
遇到的服務人員都非常滿意，不像有些人寫的粗魯。從前台（Oscar特別可愛，我們第7天退房時又看到了他），到打掃衞生的人員，餐廳服務人員（每天早上收拾餐具一個老爺爺特別和藹可親），這7天6晚遇到的所有工作人員，我可以都打滿分！
電視下面的櫃子輕推一下打開就可以看到杯子，保險櫃和mini冰箱。衣櫃的抽屜裏有吹風機，一個大塑料袋。

如果非要説缺點，仔細找也就這幾點：
1.應該學習中國酒店，不打掃房間最起碼要送兩瓶水吧？我們為了環保，6晚衹要求打掃兩次。衹有第一個天入住時候有兩瓶小小的礦泉水。那我們如果分開訂6晚，是不是能獲得2x6瓶呢？每晚300歐的酒店錢，竟然不捨得放個礦泉水。
2.廁所紙非常薄，也就一層厚。
3.馬桶旁沒有馬桶刷，很不方便。

This was a quick trip but the hotel was very nice inside. The room was great for and us and very comfortable with great views over the harbour. There was construction works happening on the outside (front) but that didn’t really matter to us as we were only there for the weekend. The pool was a nice temperature on a hot day and although we couldn’t get a sunbed (arrived at the pool around lunch time) we had a lovely breakfast and the ice cold beer definitely helped us to relax. 

The nightlife around the hotel can be a little loud due to the number of sports/Irish bars near by and it made the walk home from the city interesting. However the atmosphere was good and we didn’t mind at all. If you had kids then it could be a little intimidating I would think.

We also checked in very late (after midnight) which wasn’t a problem at all and we got our room straight away

Overall we’d definitely consider staying here again.

Superb location.  The hotel is small but very neat and tidy.  Everything provided but a staff thats warm and welcoming.  There is very nice history to the hotel and has some original parts like the beautiful door.  Michelin star restaurants only 30 seconds away too.  

Enjoy!

Melia

Columbus

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