Name: Austria Trend Hotel Congress Innsbruck
Address: Innsbruck, Austria
Rating: 8.8

Austria

Vienna

Salzburg

Innsbruck

Graz

Saya memilih hotel ini lebih karena kebetulan daripada karena rencana, tetapi saya sangat senang saat kami tiba. Lokasinya bagus karena dekat dengan halte bus, trem, dan kereta api. Resepsionisnya sangat membantu menjelaskan cara menuju ke berbagai tempat. Kamar kami berukuran fantastis dengan tempat tidur yang sangat nyaman. Kamar mandinya indah dan hangat serta memiliki semua yang kami butuhkan. Saya suka kenyataan bahwa hotel ini berupaya untuk menjadi ramah lingkungan dan kami memilih untuk tidak melakukan pembersihan harian untuk membantu hal ini. Saya akan sangat merekomendasikan siapa pun untuk memesan tempat menginap di sini. Kami pasti akan kembali.

Akomodasinya sangat bersih dan kamarnya luas. Ada banyak pembangunan kereta bawah tanah di depan hotel, tetapi tidak terlalu merepotkan. Stasiun kereta bawah tanahnya sangat dekat dan hanya berjarak dua halte dari pusat kota Wina, jadi sangat mudah untuk bepergian. Namun, saya tidak merekomendasikan sarapannya. Ada sebuah toko swalayan besar dan kafe McDonald's di dekatnya, jadi silakan gunakan itu.

Austria Trend Hotel Schönbrunn Wien was absolutely gorgeous. The ambience was warm and inviting, and its location—right in front of Schönbrunn Palace—made it a wonderful choice for those visiting the palace. There were plenty of nearby shops and cafes, which added to the convenience.  

However, if you’re planning to do sightseeing in the main city, transportation is something to consider. You’d either need to take a taxi (about 15–20 minutes) or a tram (around 45 minutes). So, while this hotel is perfect for a Schönbrunn-focused stay, it might not be the most convenient base for exploring the entire city.  

The staff were friendly, but one issue stood out—housekeeping. On our morning of departure, cleaning staff knocked on our door around 10–11 AM, seemingly checking when we would be leaving. Since checkout was at 12 noon, it felt like they were unnecessarily rushing us, which was a bit frustrating.  

Another concern arose after checkout. We left our luggage near the baggage room at reception to explore more, and upon returning, the staff couldn’t locate our bags—even though we had the receipt given by the staff when we dropped them off. Instead, we were asked to search through the luggage ourselves in a room full of other guests’ belongings. This didn’t feel very secure, as it seemed possible for someone to mistakenly—or even intentionally—take another person’s bags. Better monitoring or improved staff training in this area would certainly enhance the experience.  

Despite these issues, the hotel was lovely, and the staff were welcoming overall. With a few improvements in housekeeping procedures and baggage storage security, this could be an even better place to stay.

Had a really great stay here. The hotel is modern, clean, and very comfortable. Location is convenient, easy to get around the city, and the staff were professional and friendly. Everything from check-in to check-out was smooth, and the facilities were excellent. Would definitely stay again next time I’m in Vienna.

The hotel is in the perfect location for all the major sites. Everything is walkable. There are a vast selection of eateries close by to suit every pocket. The Plachutta’s  Neu Markt (next door) serves the best Wiener Schnitzel …especially  if you don’t want to walk far after a late arrival. 
The hotel itself is very clean and functional. The Reception staff were lovely. Nothing was too much trouble. Ask for a high floor to avoid any late night street noise. Note: the cathedral bells toll at 7am for early Mass but for us it added to our stay in the heart of this stunning city.

The Hotel is located on the hill and the entire city can be seen from it - very beautiful. The Hotel has a style and really feels like living in a castle. The parking is free and there is plenty of space. The but station is right at the Hotel and it takes 30-60min to get to city center. Our room had a 2nd floor, the wooden stairs  unfortunately creaked a lot, so one needs to move slowly at night not to wake up the kids. The breakfast is good, the restaurant is also good, and staff is very friendly. Overall I recommend the Hotel.

Kulkasnya sudah dicharge, dan tidak ada daftar harganya. Pastikan untuk memperhatikannya agar tidak terjadi kesalahan. Kedua, jangan datang lebih awal. Saya datang setengah jam lebih awal dan stafnya bilang kalau itu bukan waktu check-in. Yang paling penting, dia bahkan tidak mengecek apakah kamar sudah siap dan langsung bilang kalau itu bukan waktunya.

Belok kiri saja saat Anda keluar dari stasiun kereta, dan Anda bisa melihat pegunungan yang tertutup salju di kejauhan dari kamar.
Ada banyak bus dari terminal bus di lantai bawah menuju kota tua, dan sangat hemat biaya menggunakan Kartu Salzburg untuk berkunjung.
Ada episodenya: saat reservasi, foto kamar salah. Ternyata gambar kamar superior hanya ada satu kamar di hotel. Kamar twin klasik yang sebenarnya akan terlihat seperti yang ada di foto saya. Saya menghubungi layanan pelanggan Ctrip dan menerima balasan sesegera mungkin. Masalahnya diselesaikan tepat waktu melalui komunikasi. Maklum, karena perbedaan waktu, saat saya check in di malam hari, di China sudah tengah malam. Bisa membalas dan menyelesaikan masalah secepatnya sungguh membuat saya merasa nyaman hari!

Love this hotel. Perfect location to prime attractions and well connected by buses to everywhere. Bus 540 goes straight to Kletterzentrum and to haupbahnhof in other direction. Sightseer bus stop and train to nordkette are right in front ad well. Eurospar supermarket next to it gives us everything we needed

Austria Trend

Columbus

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