Premier Inn Braintree (A120)

This is probably the worst Premier Inn we have stayed in. The place was so tired, not the best in terms of cleanliness, the corridors and stairwells had not been vacuumed at all during out stay which was clear from the debris on the carpets. My partner removed the spare pillow from the pillow bag on top of the wardrobe to find something sticky folded into the ironed pressed pillow cover. It was like someone had blown their nose (or worse!) into the pillow and placed it into the bag. The breakfast in the adjoining Brewers Fayre wasn't the best either. Constantly waiting and queuing for more food to be brought to the pass and again the place wasn't the cleanest. Not good for the price of breakfast at £65.00. Also surprised there was no lift to the first floor.

Cannot fault the staff they were lovely friendly and really helpful and made our stay. The hotel itself could do with a revamp even if it’s just to install air con. We’ve stayed at a couple of premier inn’s in Essex and it’s always sweltering when we do. The room was clean and the shower was good, also plenty of tea and coffee. The breakfast at the neighbouring establishment was ok. Probably not worth the price charged if I’m honest. But as I said the staff made our stay, they were all extremely helpful and nice.

Stayed here with friends for one night, check in and out process was very easy. This is a lovely hotel with nice rooms. Rooms were well cleaned. The Staff are very friendly, and they make you feel very welcome. I would definitely come back again.