Fairfield Inn Kankakee Bourbonnais

I read the negative reviews prior to my stay and have to say they are spot on. Hotel is super old and should be bulldozed or converted to a Motel6. I only stayed at this property as I desperately needed the Marriott points else I absolutely would have stayed at the Hampton or Hilton Garden in town as unfortunately there is not another Marriott property within 30 miles. The BAD: 1. No one at reception desk when arriving late afternoon and after about 5 minutes I called main hotel number and it just rang phone in front of me. Luckily someone showed up shortly thereafter. 2. Room was very musty smelling. 3. You can literally look inside of room 314 as there is a big gap b/t the door and jamb. That would be icing on the cake for most to bolt out of that hotel but luckily it was not my room. 4. Breakfast area size of a large closet. Juice machine not working but sign posted you can get juice from the pantry cooler. 5. The only ice machine in enter building was inoperable. 6. Elevator not smoothest in the world and was a little worried I might get stuck so I decided to take the stairs the rest of my 3 night stay. 7. No soap at sink and inquired at reception and said they were out and to use the body wash tube fixed to shower wall. 8. Plan your showers accordingly as the water is super soft and you will spend an extra 15 min trying to scrub the soap off. Those that are used to soft-water...this may not be a problem. 9. They have 2 treadmills in fitness center but only one was operational. The GOOD.....and reason got 2 stars instead of 1: 1. Overall quiet (probably due for it not being full) and my room faced toward the busy road but did not find it to be bothersome (very little noise) so fairly good night sleep.

This hotel is very convenient if you have an early morning meeting in the area. I appreciate the friendly and dedicated staff. Valerie, at the front desk, was especially helpful when I needed assistance.