酒店服務極差。
訂了行政雙人房。職員給了普通雙人房,一開始拿了房卡不知道她給錯,沒有電梯,辛苦把行李搬上了2樓。一開門知道給錯了,回去跟職員就,她微笑着但說:「都是雙人床,都是一樣的。」就跟她講,相片顯示是不一樣,怎麼會貴了你卻說一樣? 一個是10平方米,另一個是12平方米。
她還是堅持沒給錯,大一點是給家庭。最後擾攘了一會,她才說有別的房間給我們選擇,才給了正確的。然後她還補一句:「可以的,沒關係。反正你們只是住一晚(微笑)」
最後我們自己去2樓把行緊抬回到地下…
熱死還沒冷氣,東西很舊…
Hotel service is extremely poor. Booked an executive double room. The staff gave me a standard double room. I didn't know she gave me the wrong room key when I got the room card at first.
There is no elevator, so I had to work hard to move my luggage up to the 2/F. As soon as I opened the door, I realized I had given it to the wrong person. When I went back and talked to the staff, she smiled but said, "They are all double beds, they are all the same." I told her that the photos showed that they were different, so why did you say they were the same when they were more expensive? One is 10 m2 and the other is 12 m2. She still insisted that it was not wrong, larger rooms are for families. After fussing for a while, she finally said that there were other rooms for us to choose from and gave us the correct one. Then she said: "Okay, it's okay. You're just staying for one night anyway (smile)"
Finally, we went to the second floor to carry the luggage back to the ground floor... It’s so hot and there’s no air conditioning, and the things are very old…
Terjemahkan