Aphrodites Group

We stayed in The Penthouse Retreat. Room was amazing, hot tub facilities were amazing and the steam shower was a lovely touch too. The bed is really comfortable and everything was lovely and clean. Only minor issues was that the smoke pipe for the fire had a hole so smoke entered the room and it smelt. Also the blinds on the balcony doors are really hard to use and come off everytime you try as they’re just magnetic. It didn’t really impact our stay but would come back here 100%

Used a Wowcher, not sure I would return for full price but worth it with the Wowcher. Decor could do with updating as the wallpaper was peeling, there were a couple of stains on cushions and poached eggs tasted too strongly of vinegar but would still return, very friendly staff and very relaxing

We stayed in the love nest cabin, the room was lovely, smaller than the photos but still nice nether the less. Love the additions of the hot tub, steam room and spa bath. Room was lovely and clean too. However after a while the main lights kept on tripping. We revs phone call from reception to check if everything was okay and I told them about the issue she instructed me to the fuse box and what to do. After turning the switch back on it was fine until 20 minutes later and it did it again. We went out at this point so it didn’t matter to us. We came back and it seemed fine. It then tripped twice whilst in the bath, not really ideal. At this point reception was closed so no one could come out to us. Had a lovely night sleep with a big tv and comfy pillows. We had breakfast booked for 9.20-9.30 which gets delivered to your room, we selected pancakes and eggs Benedict with an orange juice and apple juice. When breakfast arrive there was only the pancakes but with 2 sets of cutlery and both drinks. I rang reception 20 minutes later fie them to tell us there sorry and another would be sent to us. After waiting 45 minutes (check out was 10.30) we decided to check out. There was 2 men at reception. I told the man our issues and he wrote them down and sincerely apologised and said we won’t be charged for either breakfasts. The man stood next to him then proceeded to say that we didn’t order eggs Benedict which sounded strange because there was a orange juice and another set of cutlery so This didn’t make any sense to us? After stating this to the other man He then said that this must’ve been an a problem with the app. Which they could’ve rang us up and told us this instead of making us wait thinking we had breakfast coming. Not really what you want when paying £250 a night with a £100 damage deposit. Such a shame because the room was beautiful and the ammenties were a bonus. We would’ve return if we didn’t have these issues.